Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,586 Reviews)
Rating breakdown 49,586 reviews
5 Stars
36,140
4 Stars
6,012
3 Stars
2,813
2 Stars
1,793
1 Star
2,828
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Use Turbo Tax every year!
on January 12, 2026
Posted by: CassP91
from Arizona
I love TurboTax! Its so easy to use. And its affordable! Tax season is a lot easier with TurboTax! I use it every year and plan on using TurboTax in the future.
Pros: My employment status changed this year, I moved
Response from turbotax.intuit.comBy TurboTax Care Team, January 14, 2026
Thank you for continuing to file with TurboTax. Your loyalty means a lot to us, and we're committed to delivering the reliable service you count on.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
So great!
on January 12, 2026
Posted by: Vanessa111111
from az
I use Turbo Tax every year! It's so easy. Love it!
Response from turbotax.intuit.comBy TurboTax Care Team, January 14, 2026
We appreciate the time that you took to share your experience with us! Thank you for choosing TurboTax to be your trusted partner in filing your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Issues this year
on January 12, 2026
Posted by: TIPOWAN
from SC
This year there were changes to alot unfortunately I have had issues with the advance this year First time this has happened there were glitches on the site that made me repeat steps over.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax makes it easy for me
on January 12, 2026
Posted by: Lizzo504
from Louisiana
I had to call support to help with a Document, super helpful very patient and helped with everything I needed I have used them for the last 5 years and I have no complaints
Response from turbotax.intuit.comBy TurboTax Care Team, January 14, 2026
Thank you for your feedback. We're glad that our team was able to assist you effectively, as it's our goal to provide clear, helpful support every step of the way.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax Complete
on January 12, 2026
Posted by: JoeyM 25
from fl
Turbo Tax found that i received more tax credit than i was supposed to get causing me to owe this year
Response from turbotax.intuit.comBy TurboTax Care Team, January 14, 2026
Thank you for filing with TurboTax! We appreciate your review, and will be sure to use your feedback as we continuously improve our services.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Amazing
on January 13, 2026
Posted by: Royal11111
from South Carolina
Absolutely amazing. Highly recommend for future useage.
Response from turbotax.intuit.comBy TurboTax Care Team, January 14, 2026
Thank you for filing with TurboTax! Your feedback helps us grow, and we're excited to keep making your experience better every year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
turbo tax is #1
on January 13, 2026
Posted by: Macaroni86
from colorado
its easy and simple . If you know your personal information and filing numbers the rest is done for you it seems . Like they are truly #1
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, January 14, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Still my GO-TO
on January 13, 2026
Posted by: FME2
from SC
Turbo Tax is still my go to for filing my taxes. They keep adding more and more for fee services, which I guess is ok seeing how they are a business, but it still gets aggravating how they want more and more personal information. I have been using turbo tax for over 10 years and I see no reason to change that ...YET...
Response from turbotax.intuit.comBy TurboTax Care Team, January 14, 2026
Thank you for taking the time to share your review with us. We're sorry to hear parts of your experience didn't meet expectations, and we appreciate your honest feedback, as it helps us to improve for next time.
Written by a customer while visiting turbotax.intuit.com