Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,586 Reviews)
Rating breakdown 49,586 reviews
5 Stars
36,140
4 Stars
6,012
3 Stars
2,813
2 Stars
1,793
1 Star
2,828
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
It was alright
on January 11, 2026
Posted by: MIMI0208
from Texas
It was easy and the prompts were easy to follow and read.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, January 13, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is awesome
on January 11, 2026
Posted by: Total Momentum
from FL
It was easy and straight forward to follow along. Made me feel secure in my filing.
Response from turbotax.intuit.comBy TurboTax Care Team, January 13, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Na
on January 11, 2026
Posted by: Olive5609
from Co
Easy to access and do by yourself. Always have been reliable
Response from turbotax.intuit.comBy TurboTax Care Team, January 13, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Satisfied family
on January 11, 2026
Posted by: NikkiNice4313
from MN
I have been using Turbo tax for a long time doing my taxes and my families and they make things super easy to understand and simplify. Tax money comes fast and this family is very satisfied ❤️ Thank you Turbo tax!
Response from turbotax.intuit.comBy TurboTax Care Team, January 13, 2026
We appreciate the time that you took to share your experience with us! Thank you for choosing TurboTax to be your trusted partner in filing your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
So Easy!
on January 11, 2026
Posted by: Anonymous
from Minnesota
It was so easy to report all my income and expenses on a new side job I started this year! Turbo helped me get every dollar I could for the hard work I put in all year! They really did get me the biggest refund I could get with 100% accuracy. I've been with Turbo for at least 5 years now, I've got all my family filing with Turbo and we will not switch! Plus the refund advance loan helps so much!
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, January 13, 2026
Thanks for sharing your great review with us! We're so glad that TurboTax was able to help you get a refund that you're happy with, and we look forward to helping you again next year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
redundant pleasure
on January 11, 2026
Posted by: LL601
from Arkansas
I loved it, it was easy and direct and fast. any time i needed help with anything it wasnt too hard to find. ived used turbo tax for many many years and i've always been pleased.
Response from turbotax.intuit.comBy TurboTax Care Team, January 13, 2026
We appreciate the time that you took to share your experience with us! Thank you for choosing TurboTax to be your trusted partner in filing your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Kinda
on January 11, 2026
Posted by: Nippypandas
from 783 North 4th Street
It's good just too much on the price... Lower it to about 50 to one hundred and it would make more money.. was great though
Pros: I moved
Response from turbotax.intuit.comBy TurboTax Care Team, January 13, 2026
We really appreciate your positive review and honest feedback. While we're glad our service met your expectations, we understand your concerns about the cost. Your input helps us continue improving and finding ways to offer even more value.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy to use
on January 11, 2026
Posted by: KW2285
from Florida
easy to use, makes process simple and stress free.
Response from turbotax.intuit.comBy TurboTax Care Team, January 13, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com