Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,586 Reviews)
Rating breakdown 49,586 reviews
5 Stars
36,140
4 Stars
6,012
3 Stars
2,813
2 Stars
1,793
1 Star
2,828
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Quick and easy with great tools!
on January 11, 2026
Posted by: pawilson43
from Fries Virginia
great tools to help make sure im filing the most accurate return
Response from turbotax.intuit.comBy TurboTax Care Team, January 13, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Fast Easy Reliable
on January 11, 2026
Posted by: Jackson87
from Minnesota
Sometimes the mistakes are unclear. And you have to go back through the whole section to find them
Pros: I had a baby
Response from turbotax.intuit.comBy TurboTax Care Team, January 13, 2026
Thank you for taking the time to share your review with us. We're sorry to hear parts of your experience didn't meet expectations, and we appreciate your honest feedback, as it helps us to improve for next time.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
GETS THE JOB DONE
on January 11, 2026
Posted by: DCDC581006
from AZ
OVERALL IT DOES GET THE JOB DONE. REALLY COULD USE SOME FINE TUNING...BUT...IT'S ALWAYS BEEN THIS WAY THROUGH ALL OF THE YEARS WE HAVE USED THIS SERVICE.
Response from turbotax.intuit.comBy Turbo Tax Care Team, Turbo Tax, January 12, 2026
Thank you for sharing your experience. We take all feedback seriously and will use your insights to continue refining our service.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Daniel Lucisano
on January 11, 2026
Posted by: DanielML
from California
Easy and Quick to complete. Very intuitive. Awesome software
Response from turbotax.intuit.comBy Turbo Tax Care Team, Turbo Tax, January 12, 2026
We're so pleased to hear that your experience with our support team was a positive one. Thank you for your kind words and for choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Love TurboTax
on January 11, 2026
Posted by: ShayRN2792
from Illinois
Fast and easy to navigate from start to finish. Love that I could do this from the comfort of my own home!
Response from turbotax.intuit.comBy Turbo Tax Care Team, Turbo Tax, January 12, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
turbo tax
on January 11, 2026
Posted by: amber8868
from california
always great I use them every year they are so easy to file yourself love them I will continue to use them every year
Response from turbotax.intuit.comBy Turbo Tax Care Team, Turbo Tax, January 12, 2026
We genuinely appreciate that you continue to choose TurboTax. Thank you for being such a valued part of our community!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy
on January 11, 2026
Posted by: YumiVK
from California
Easy to navigate and easy to understand. Will recommend to my friend and family.
Response from turbotax.intuit.comBy Turbo Tax Care Team, Turbo Tax, January 12, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Fees are crazy
on January 11, 2026
Posted by: Antifees
from Virginia
Fees have gotten outragous. My last year of turbotax.
Written by a customer while visiting turbotax.intuit.com