Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,666 Reviews)
Rating breakdown 49,666 reviews
5 Stars
36,185
4 Stars
6,034
3 Stars
2,816
2 Stars
1,796
1 Star
2,835
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
4
Even though that little hiccup this time, its 4 st
on January 28, 2026
Posted by: Pinkie123456789
from Texas
I didn't sign up for it and I couldn't take it off at the very end so I had to pay for it
Response from turbotax.intuit.comBy TurboTax Care Team, February 24, 2026
Thank you for your feedback. We're glad that you had a good experience with TurboTax! We understand that pricing is a concern, and we're always working to ensure that the value of our service exceeds your expectations.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is user friendly!
on January 28, 2026
Posted by: EJay02
from Texas
Easy to use. Been using it for over a decade now.
The return always comes at 3 weeks or sooner, just like it says.
They also have a very helpful search bar for any questions you may have.
The return always comes at 3 weeks or sooner, just like it says.
They also have a very helpful search bar for any questions you may have.
Response from turbotax.intuit.comBy TurboTax Care Team, February 24, 2026
We love to hear that you trust us with your tax-filing experience. Thank you for letting us be part of your tax journey year after year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax was great
on January 28, 2026
Posted by: Mejah
from Florida
I had an awesome experience preparing my taxes on my own.
Response from turbotax.intuit.comBy TurboTax Care Team, February 24, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
PEACE OF MIND
on January 28, 2026
Posted by: edpurchase
from WA
TURBO TAX IS EASY TO USE AND GIVES ME THE PEACE OF MIND KNOWING THAT MY TAX RETURN IS COMPLETE AND ACCURATE
Response from turbotax.intuit.comBy TurboTax Care Team, February 25, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great experience
on January 28, 2026
Posted by: AnastasiiaK
from Connecticut
It was fast, everything covered great functionality
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, February 25, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
ALLOW A PERSON TO NAVIGATE BY YOURSELF
on January 28, 2026
Posted by: SLIMPOLE
from GEORGIA
THE PROCESS LONG COMPARED TO OTHER TAX SITES BUT OVERALL THE LOAN PROCESS IS GREAT.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great Job TurboTax
on January 28, 2026
Posted by: Leeperc23
from Texas
Simple and quick easy to navigate. The review is kind of a pain.
Response from turbotax.intuit.comBy TurboTax Care Team, February 25, 2026
We appreciate your rating and your candid feedback. It's important to us to hear both what's working and what needs improvement, so that we can continue working on providing the best services to our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is easy
on January 28, 2026
Posted by: Longhorn80
from Nebraska
This year's filing was faster than ever once I received all my employment and pension paperwork.
I recommend Turbo Tax because it asks questions about your situation that you might not otherwise consider.
I recommend Turbo Tax because it asks questions about your situation that you might not otherwise consider.
Response from turbotax.intuit.comBy TurboTax Care Team, February 24, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com