Customer reviews from turbotax.intuit.com
TurboTax - Online Premium 2025 - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.5
(43,207 Reviews)
Rating breakdown 43,207 reviews
5 Stars
32,148
4 Stars
5,040
3 Stars
2,266
2 Stars
1,432
1 Star
2,321
Customer Reviews for TurboTax - Online Premium 2025 - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Good app!
on October 25, 2025
Posted by: Newbienovato
from DR
Service is fast to file but having some issues with acceptance, however thanks.
Pros: I moved
Response from turbotax.intuit.comBy TurboTax Care Team, October 25, 2025
Thank you for taking the time to share your review with us. We’re sorry to hear parts of your experience didn’t meet expectations, and we appreciate your honest feedback, as it helps us to improve for next time.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great tool for Busy folks
on October 25, 2025
Posted by: MRM34
from Georgia
Super easy even with having to go days without touching it due to kids, life, or work.
Response from turbotax.intuit.comBy TurboTax Care Team, October 26, 2025
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is great
on October 25, 2025
Posted by: Ladygemini62
from 1013 north ave. B,
I didn't talk to nobody at TurboTax . because it was easy to follow
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, October 26, 2025
We love to hear that the platform is easy to use! We’re committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Gotta love TurboTax!
on October 26, 2025
Posted by: Loocee
from Michigan
I have faith in the accuracy and support offered through this product. Tax prep is not my forte; however, I never feel like I’m in over my head. Just follow the prompts!
Pros: I bought or sold investments
Response from turbotax.intuit.comBy TurboTax Care Team, October 26, 2025
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Standard
on October 27, 2025
Posted by: RML2025
from AZ
Difficult to correct any errors. Several attempts to log-on before successful.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax Rocks!!!
on October 28, 2025
Posted by: KARMAGIRL79
from Georgia
It was amazing turbo tax was awesome.easy ro use interface
Response from turbotax.intuit.comBy TurboTax Care Team, October 28, 2025
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Love turbo tax
on October 28, 2025
Posted by: Zubia81
from Texas
They are always so fast and go with me step by step to make sure there's no mistakes that would put a delay in my taxes refund
Response from turbotax.intuit.comBy TurboTax Care Team, October 28, 2025
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is helpful
on October 29, 2025
Posted by: Court395
from Texas
Super helpful made it easy!
Thankful for this website
Thankful for this website
Response from turbotax.intuit.comBy TurboTax Care Team, October 31, 2025
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com