Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,586 Reviews)
Rating breakdown 49,586 reviews
5 Stars
36,140
4 Stars
6,012
3 Stars
2,813
2 Stars
1,793
1 Star
2,828
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Turbo tax is efficient and fairly straight forward
on October 23, 2025
Posted by: Brett G 66
from Texas
This was an efficient software and captured the aspects of the taxes that I normally would have glanced over.
Response from turbotax.intuit.comBy TurboTax Care Team, October 24, 2025
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
More communication and transparency
on October 25, 2025
Posted by: Anonymous
from Pennsylvania
I really hope that the status also related to the IRS status. It took me months just to finally be told what happened. I did the taxes wrong.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Good app!
on October 25, 2025
Posted by: Newbienovato
from DR
Service is fast to file but having some issues with acceptance, however thanks.
Pros: I moved
Response from turbotax.intuit.comBy TurboTax Care Team, October 25, 2025
Thank you for taking the time to share your review with us. We’re sorry to hear parts of your experience didn’t meet expectations, and we appreciate your honest feedback, as it helps us to improve for next time.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great tool for Busy folks
on October 25, 2025
Posted by: MRM34
from Georgia
Super easy even with having to go days without touching it due to kids, life, or work.
Response from turbotax.intuit.comBy TurboTax Care Team, October 26, 2025
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is great
on October 25, 2025
Posted by: Ladygemini62
from 1013 north ave. B,
I didn't talk to nobody at TurboTax . because it was easy to follow
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, October 26, 2025
We love to hear that the platform is easy to use! We’re committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Gotta love TurboTax!
on October 26, 2025
Posted by: Loocee
from Michigan
I have faith in the accuracy and support offered through this product. Tax prep is not my forte; however, I never feel like I’m in over my head. Just follow the prompts!
Pros: I bought or sold investments
Response from turbotax.intuit.comBy TurboTax Care Team, October 26, 2025
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Standard
on October 27, 2025
Posted by: RML2025
from AZ
Difficult to correct any errors. Several attempts to log-on before successful.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax Rocks!!!
on October 28, 2025
Posted by: KARMAGIRL79
from Georgia
It was amazing turbo tax was awesome.easy ro use interface
Response from turbotax.intuit.comBy TurboTax Care Team, October 28, 2025
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com