Customer reviews from turbotax.intuit.com
TurboTax - Online Premium 2025 - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.5
(43,209 Reviews)
Rating breakdown 43,209 reviews
5 Stars
32,150
4 Stars
5,040
3 Stars
2,266
2 Stars
1,432
1 Star
2,321
Customer Reviews for TurboTax - Online Premium 2025 - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
4
Got it done
on October 20, 2025
Posted by: RaynellJ
from MD
Turbo Tax assisted me with tax filing however; there were some items that I had to review and get mor help outside of the app/website to complete my filing. It took longer than expected to get it all done. Some items need to be clear and the suggested articles did not always answer my specific questions. It was addressed but not with a concise answer.
Response from turbotax.intuit.comBy TurboTax Care Team, October 21, 2025
Thanks for reaching out with your feedback, and we appreciate you taking the time to share your concerns. Your input helps us continue to improve.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
I like using Turbo Tax
on October 20, 2025
Posted by: liquidlily
from texas
Turbo Tax makes it easy - even when it's complicated.
Pros: I moved, I bought or sold investments
Response from turbotax.intuit.comBy TurboTax Care Team, October 24, 2025
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax Saves the day
on October 20, 2025
Posted by: Bruin Dave24
from georgia
Walked me through the whole process. It took away all of the stress. I definitely recommend this product.
Response from turbotax.intuit.comBy TurboTax Care Team, October 24, 2025
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax , The best!
on October 20, 2025
Posted by: Vimac73
from Texas
I have been using TurboTax for a decade now and love it, easy to use , price is affordable and they are very thorough in getting me every tax break I deserve and means a lot when you run your own business . Customer for life
Response from turbotax.intuit.comBy TurboTax Care Team, October 21, 2025
We’re so glad to have you with us year after year! Thank you for trusting TurboTax--we’re honored to be your go-to for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
loved Turbo tax
on October 21, 2025
Posted by: Just A Bison
from MA.
Easy to use, navigation was a breeze! I would definitely suggest others use it!
Response from turbotax.intuit.comBy TurboTax Care Team, October 24, 2025
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is affordable!
on October 23, 2025
Posted by: Kitty1986
from California
Turbo Tax is user-friendly, affordable and efficient.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, October 24, 2025
We love to hear that the platform is easy to use! We’re committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is efficient and fairly straight forward
on October 23, 2025
Posted by: Brett G 66
from Texas
This was an efficient software and captured the aspects of the taxes that I normally would have glanced over.
Response from turbotax.intuit.comBy TurboTax Care Team, October 24, 2025
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
More communication and transparency
on October 25, 2025
Posted by: Anonymous
from Pennsylvania
I really hope that the status also related to the IRS status. It took me months just to finally be told what happened. I did the taxes wrong.
Written by a customer while visiting turbotax.intuit.com