Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,666 Reviews)
Rating breakdown 49,666 reviews
5 Stars
36,185
4 Stars
6,034
3 Stars
2,816
2 Stars
1,796
1 Star
2,835
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Turbo Tax is Outstanding
on January 28, 2026
Posted by: Croppie Boy
from WA
I have used Turbo Tax for about the last 6 or 7 years. Very easy to navigate and if needed there are numerous questions that there help section answers. I haven't had any worries about being audited when I have used Turbo Tax. Normal processing of our refund has been pretty quick and Turbo Tax has kept me informed via text or email if there are any issues. Strongly recommend this product.
Response from turbotax.intuit.comBy TurboTax Care Team, March 1, 2026
We appreciate the time that you took to share your experience with us! Thank you for choosing TurboTax to be your trusted partner in filing your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
awesome easy process
on January 28, 2026
Posted by: tam14105
from fl
interface was very user friendly. this was simple to use
Response from turbotax.intuit.comBy TurboTax Care Team, February 24, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Thanks Turbo Tax
on January 28, 2026
Posted by: Rowdy Rick
from Oklahoma
Very easy to follow. Have used turbo tax for several years. Easiest yet.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, February 24, 2026
Thank you for continuing to file with TurboTax. Your loyalty means a lot to us, and we're committed to delivering the reliable service you count on.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
GOOD
on January 28, 2026
Posted by: BLUE1992
from OKLAHOMA
SUPER EASY TO FOLLOW AND PUNCH IN YOUR NUMBERS, ONLY DOWNSIDE IS IT USE TO BE A LOT CHEAPER THAN IT IS NOW, FOR THE EXACT SAME WEBSITE. IVE BEEN USING TURBOTAX FOR ALMOST 8 YEARS.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
2025 Review
on January 28, 2026
Posted by: DGlin53
from New York
Easy to Navigate. Regret having to wait for some income sections to be finalized.
Response from turbotax.intuit.comBy TurboTax Care Team, February 24, 2026
Thank you for sharing your experience. We take all feedback seriously and will use your insights to continue refining our service.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is way better than doing it alone.
on January 28, 2026
Posted by: MoRoTr
from ME
Taxes are annoying and stressful. TurboTax makes it tolerable.
Response from turbotax.intuit.comBy TurboTax Care Team, February 24, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Thank you
on January 28, 2026
Posted by: KlhW
from MO
Been using TurboTax for soooo many years now. Always easy enough to understand. no complaints so far.
Response from turbotax.intuit.comBy TurboTax Care Team, February 24, 2026
We love to hear that you trust us with your tax-filing experience. Thank you for letting us be part of your tax journey year after year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
turbo tax is the way to go
on January 28, 2026
Posted by: Jose5650
from California
It was very easy to enter information. any questions i had were answered
Response from turbotax.intuit.comBy TurboTax Care Team, February 24, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com