Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,586 Reviews)
Rating breakdown 49,586 reviews
5 Stars
36,140
4 Stars
6,012
3 Stars
2,813
2 Stars
1,793
1 Star
2,828
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Great support!
on October 15, 2025
Posted by: RmZ11
from Florida
The support I received was fantastic! The representative was very helpful and easy to communicate with.
Response from turbotax.intuit.comBy TurboTax Care Team, October 25, 2025
Thank you for your feedback. We're glad that our team was able to assist you effectively, as it’s our goal to provide clear, helpful support every step of the way.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
TurboTax helped
on October 15, 2025
Posted by: MrsJahmed
from Indiana
Alot of information makes filing stressful to meet deadlines.
Pros: My employment status changed this year, I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is smart and efficient and easy
on October 15, 2025
Posted by: MateoD909
from California
great service. easy and automated from year to year. lots of help and support built in.
Response from turbotax.intuit.comBy TurboTax Care Team, October 25, 2025
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax review
on October 15, 2025
Posted by: BillK1956
from New Mexico
Easy platform to work with for accuracy, input and features
Response from turbotax.intuit.comBy TurboTax Care Team, October 25, 2025
We love to hear that the platform is easy to use! We’re committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Works GOOD but could be BETTER
on October 15, 2025
Posted by: SL Wildflower
from CA
Turbo Tax is very easy but they could by explain things better and give more options to see what you did last year without having to leave the page........
Response from turbotax.intuit.comBy TurboTax Care Team, October 25, 2025
Thanks for reaching out with your feedback, and we appreciate you taking the time to share your concerns. Your input helps us continue to improve.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Me gusta turbo tax
on October 15, 2025
Posted by: Jdinternacional
from 1011 Clarkson Av,, 2R
Buena aplicación para presentar la declaración de impuestos
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Happy Turbo Tax Customer
on October 15, 2025
Posted by: Eaglet1
from Texas
I have been using Turbo Tax for years, and this is the first time I have every been confused. I'm not sure it was due to new rules by the IRS or what, but i finally got through it. I will still always use Turbo Tax
Response from turbotax.intuit.comBy TurboTax Care Team, October 16, 2025
Thank you for taking the time to share your review with us. We’re sorry to hear parts of your experience didn’t meet expectations, and we appreciate your honest feedback, as it helps us to improve for next time.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax was easy!
on October 15, 2025
Posted by: Anniegirl3
from CA
Made the process fast and easy! I am really glad I used this platform, it took the stress out of doing taxes!
Pros: I moved
Response from turbotax.intuit.comBy TurboTax Care Team, October 16, 2025
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com