Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,586 Reviews)
Rating breakdown 49,586 reviews
5 Stars
36,140
4 Stars
6,012
3 Stars
2,813
2 Stars
1,793
1 Star
2,828
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Appreciate
on October 15, 2025
Posted by: Sunshyne Smiles
from Texas
I appreciate how the system provides in dept question for a better return
Response from turbotax.intuit.comBy TurboTax Care Team, October 26, 2025
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Ridiculous
on October 15, 2025
Posted by: DWevans
from Texas
Going from page to page, self Employed and deductions that applied to me for construction was an act of God to find. Took 5 hours to just do data entry. Ridiculous
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is very good
on October 15, 2025
Posted by: Nelly258w88
from Wisconsin
Great service . I had a problem and live agent was able to explain to me in depth of how to navigate the site. Thou didn't get clear understanding of the refund involved, I was able to submit it.
Response from turbotax.intuit.comBy TurboTax Care Team, October 25, 2025
We're happy to hear that your interaction with our customer service team met your expectations. Your satisfaction is important to us, and we appreciate your trust in TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
satisfactory
on October 15, 2025
Posted by: popsLA
from LA
I did talk to a live person and she was quite helpful. Problem i had was when i was trying to efile and when it was reviewed i had a problem with a worksheet. Program told me i had a problem but it did not tell me how to fix the problem.
Response from turbotax.intuit.comBy TurboTax Care Team, October 25, 2025
Thank you for taking the time to share your review with us. We’re sorry to hear parts of your experience didn’t meet expectations, and we appreciate your honest feedback, as it helps us to improve for next time.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
ok price high for standard deduction
on October 15, 2025
Posted by: Cm1959
from Tennessee
price for return that gives you no credit on anything and just an exemption to high
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Even you owe.. they help.
on October 15, 2025
Posted by: JB196
from 10198 County Road 4090
Turbo Tax was easy and helped us resolve a tough underpayment situation!
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, October 25, 2025
We love to hear that the platform is easy to use! We’re committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax year 10!
on October 15, 2025
Posted by: Samy1023
from Atlanta, GA
Turbotax makes doing my taxes easy and stress free. It's nice to know they have all of the background work integrated and updated accurately each year.
Response from turbotax.intuit.comBy TurboTax Care Team, October 25, 2025
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Love You
on October 15, 2025
Posted by: Pill Popper
from florida
I was so sad on my life, thank you for everything.
Response from turbotax.intuit.comBy TurboTax Care Team, October 25, 2025
Thank you for trusting TurboTax with your filing! Your input means a lot to us, and we’re committed to using it to improve your experience.
Written by a customer while visiting turbotax.intuit.com