Customer reviews from turbotax.intuit.com
TurboTax - Online Premium 2025 - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.5
(43,220 Reviews)
Rating breakdown 43,220 reviews
5 Stars
32,159
4 Stars
5,041
3 Stars
2,266
2 Stars
1,433
1 Star
2,321
Customer Reviews for TurboTax - Online Premium 2025 - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
3
TurboTax is fair to poor
on October 15, 2025
Posted by: Kingsman88
from NJ
Redundant and annoying, vast improvements needed. Won't be using again
Pros: My employment status changed this year, I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
AWESOME
on October 15, 2025
Posted by: MILLY MIL
from MD
EXCELLENT SERVICE. VERY EASY TO USE AND INFORMATION IS SELF-EXPLANATORY
Response from turbotax.intuit.comBy TurboTax Care Team, October 26, 2025
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
It works if you aren't stupid
on October 15, 2025
Posted by: IRS_slave304
from TN
It helps me do taxes, just buy it and stop wasting time.
Response from turbotax.intuit.comBy TurboTax Care Team, October 26, 2025
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Buggy on "Underpayment Panalty" calculation
on October 15, 2025
Posted by: NM_Menlo_Park
from California
Quite a few bugs - most notably it did NOT allow me to enter a date BEFORE today's date when I'd paid my tax dues. Also, EVEN if the screen said "Leave it blank if you'd pay it later" -- it did not let me keep it blank (on the "Underpayment Penalty" page). I suspect I had to pay hundreds of dollars of EXTRA interest on the underpayment as it showed I just paid the due as opposed to 6 months ago.
Also, way too many "share this data with Intuit" landmine buttons checked in. Pay attention if you do not want to share sensitive data.
Also, search is useless. It never showed the "Tax paid with extension" in any mainline menu.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is awesome
on October 15, 2025
Posted by: Dawgman49
from Texas
Fast and easy to use.Ill use this every year from now on
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, October 26, 2025
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Like the old turbo tax
on October 15, 2025
Posted by: MWPW7919
from Texas
Did not engage any agent. All was OK but it didn't pull my tax return like it had in other years.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Appreciate
on October 15, 2025
Posted by: Sunshyne Smiles
from Texas
I appreciate how the system provides in dept question for a better return
Response from turbotax.intuit.comBy TurboTax Care Team, October 26, 2025
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Ridiculous
on October 15, 2025
Posted by: DWevans
from Texas
Going from page to page, self Employed and deductions that applied to me for construction was an act of God to find. Took 5 hours to just do data entry. Ridiculous
Written by a customer while visiting turbotax.intuit.com