Customer reviews from turbotax.intuit.com
TurboTax - Online Premium 2025 - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.5
(43,220 Reviews)
Rating breakdown 43,220 reviews
5 Stars
32,159
4 Stars
5,041
3 Stars
2,266
2 Stars
1,433
1 Star
2,321
Customer Reviews for TurboTax - Online Premium 2025 - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Excellent
on October 14, 2025
Posted by: GBRS
from NY
excellent very good easy to use love it user friendly
Response from turbotax.intuit.comBy TurboTax Care Team, October 26, 2025
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is Great
on October 14, 2025
Posted by: Miki 3
from California
Ease of use and software takes you easily thru options
Response from turbotax.intuit.comBy TurboTax Care Team, October 26, 2025
We love to hear that the platform is easy to use! We’re committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
nice
on October 14, 2025
Posted by: corey 5436
from massachusetts
pretty easy but not simple. i wish tax owed/refund numbers came up immediately.
Response from turbotax.intuit.comBy TurboTax Care Team, October 26, 2025
Thank you for sharing your experience. We take all feedback seriously and will use your insights to continue refining our service.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
turbo tax
on October 14, 2025
Posted by: raymond jord
from il
mostly good it would be helpful to be a little more user friendly
Response from turbotax.intuit.comBy TurboTax Care Team, October 15, 2025
Thanks for reaching out with your feedback, and we appreciate you taking the time to share your concerns. Your input helps us continue to improve.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy
on October 14, 2025
Posted by: Clayborn72
from TX
TurboTax was Easy and convenient for extension and tax filing.
Response from turbotax.intuit.comBy TurboTax Care Team, October 15, 2025
We love to hear that the platform is easy to use! We’re committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Price gougers
on October 14, 2025
Posted by: eyeh8gougers
from Noneya
overpriced gougers who bait you until the last moment only to trap you in a plan and not have you be able to go back. Last year I file with these thieves. Going to a tax person since they cost even more than a normal tax person (~150) and they do them for you instead of charging you to basically do them yourself.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
2025 Turbo Tax
on October 14, 2025
Posted by: Billy Bob 2024
from Georgia
Great Format To Work With made it almost a pleasure to file
Response from turbotax.intuit.comBy TurboTax Care Team, October 15, 2025
We love to hear that the platform is easy to use! We’re committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Too expensive
on October 14, 2025
Posted by: no28
from Oregon
Too expensive for what I needed. Too many offers to add products
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com