Customer reviews from turbotax.intuit.com
TurboTax - Online Premium 2025 - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.5
(43,220 Reviews)
Rating breakdown 43,220 reviews
5 Stars
32,159
4 Stars
5,041
3 Stars
2,266
2 Stars
1,433
1 Star
2,321
Customer Reviews for TurboTax - Online Premium 2025 - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
4
Getting more tedious.
on October 13, 2025
Posted by: GBM2025
from Arizona
Too many identity questions at the end to confirm identity. Tell the feds to bypass this if the product has been used over and over again for decades.
Response from turbotax.intuit.comBy TurboTax Care Team, October 14, 2025
Thank you for sharing your experience. We take all feedback seriously and will use your insights to continue refining our service.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Something went wrong with your AI
on October 14, 2025
Posted by: SusanH Assessment
from Florida
Real bad this year - Usually love this product. Couldn't get the K-1's in for the states at all and will have to file manually. Something was wrong with the fast pay and couldn't check out. No help in help.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is awesome
on October 14, 2025
Posted by: s10short
from ca
Turbo tax is easy to use. The question and answer format is great.
Response from turbotax.intuit.comBy TurboTax Care Team, October 14, 2025
We love to hear that the platform is easy to use! We’re committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Quick and Easy
on October 14, 2025
Posted by: ChuckDiesel3410
from NC
Easy and accurate and user friendly. Cool Stuff. Used several years in a row.
Response from turbotax.intuit.comBy TurboTax Care Team, October 26, 2025
We love to hear that the platform is easy to use! We’re committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Worth it!
on October 14, 2025
Posted by: kikiiiiiiw
from Texas
Easy enough to do it yourself. I would recommend to a friend.
Response from turbotax.intuit.comBy TurboTax Care Team, October 26, 2025
We love to hear that the platform is easy to use! We’re committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Went smoothly
on October 14, 2025
Posted by: tylerjpeg
from NC
Made things easy, like always. Would definitely recommend.
Response from turbotax.intuit.comBy TurboTax Care Team, October 26, 2025
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Love Turbo Tax
on October 14, 2025
Posted by: DandyN111
from texas
Turbo tax makes doing taxes easy. Just follow the questions...input your answer and your done
Response from turbotax.intuit.comBy TurboTax Care Team, October 26, 2025
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Thank you Turbo Tax
on October 14, 2025
Posted by: MKC79
from Texas
It was a very smooth process and easy to navigate the program.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, October 26, 2025
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com