Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,586 Reviews)
Rating breakdown 49,586 reviews
5 Stars
36,140
4 Stars
6,012
3 Stars
2,813
2 Stars
1,793
1 Star
2,828
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Awesome experience
on October 13, 2025
Posted by: LoriAnn R
from florida
easy to use quickly got return done great questions and pop up explanations where perfect!
Response from turbotax.intuit.comBy TurboTax Care Team, October 14, 2025
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
turbotax is a scam, wouldn't use if didn't need
on October 13, 2025
Posted by: ragecheese
from ca
constantly tries to upsell you, then claims they didn't do you taxes last year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Getting more tedious.
on October 13, 2025
Posted by: GBM2025
from Arizona
Too many identity questions at the end to confirm identity. Tell the feds to bypass this if the product has been used over and over again for decades.
Response from turbotax.intuit.comBy TurboTax Care Team, October 14, 2025
Thank you for sharing your experience. We take all feedback seriously and will use your insights to continue refining our service.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Something went wrong with your AI
on October 14, 2025
Posted by: SusanH Assessment
from Florida
Real bad this year - Usually love this product. Couldn't get the K-1's in for the states at all and will have to file manually. Something was wrong with the fast pay and couldn't check out. No help in help.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is awesome
on October 14, 2025
Posted by: s10short
from ca
Turbo tax is easy to use. The question and answer format is great.
Response from turbotax.intuit.comBy TurboTax Care Team, October 14, 2025
We love to hear that the platform is easy to use! We’re committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Quick and Easy
on October 14, 2025
Posted by: ChuckDiesel3410
from NC
Easy and accurate and user friendly. Cool Stuff. Used several years in a row.
Response from turbotax.intuit.comBy TurboTax Care Team, October 26, 2025
We love to hear that the platform is easy to use! We’re committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Worth it!
on October 14, 2025
Posted by: kikiiiiiiw
from Texas
Easy enough to do it yourself. I would recommend to a friend.
Response from turbotax.intuit.comBy TurboTax Care Team, October 26, 2025
We love to hear that the platform is easy to use! We’re committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Went smoothly
on October 14, 2025
Posted by: tylerjpeg
from NC
Made things easy, like always. Would definitely recommend.
Response from turbotax.intuit.comBy TurboTax Care Team, October 26, 2025
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com