Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,588 Reviews)
Rating breakdown 49,588 reviews
5 Stars
36,141
4 Stars
6,013
3 Stars
2,813
2 Stars
1,793
1 Star
2,828
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
TURBOTAX IS THE BEST
on October 10, 2025
Posted by: ERIKASHEA
from COLORADO
LOVE THIS PROGRAM!!! SUPER EASY TO UNDERSTAND AND USE! SO MANY HELPFUL LINKS!
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, October 26, 2025
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
over complicated
on October 11, 2025
Posted by: gatli_43
from washington
its getting too complicated to do taxes. too many things to choose from that dont make sense
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Constant attempts to upsell
on October 12, 2025
Posted by: mmmbowers
from 2908 W Gem St
Constantly tries to sell you garbage services and take your data to sell you more garbage services. I will look for alternatives next year. And it costs too much for basic tax preparation.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
To Expensive
on October 12, 2025
Posted by: bzRella
from California
This is way to expensive considering we do all the work.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
great
on October 12, 2025
Posted by: Anonymous
from Ga
TurbTax was easy and provided options for the service that one needs.
Pros: I moved
Response from turbotax.intuit.comBy TurboTax Care Team, October 26, 2025
We love to hear that the platform is easy to use! We’re committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Thank you Turbotax
on October 13, 2025
Posted by: Phil7818
from Oklahoma
Accurate, fast, and easy. Doing your taxes is simple. Thank you
Response from turbotax.intuit.comBy TurboTax Care Team, October 26, 2025
We love to hear that the platform is easy to use! We’re committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Such a stressful yearly exercise
on October 13, 2025
Posted by: Stress for no reason
from OK
You guys make this so much more confusing than it needs to be. For the amount you charge I should just be able to upload my documents and have the information filled out automatically. I dread using turbotax every year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Has gone downhill
on October 13, 2025
Posted by: b d v
from MD
gone downhill over the years, so many add-ons that automatically get added on and they are very unclear about how they handle payments. New 40 charge for the pleasure of doing business with Turbo Tax? Will not be using again.
Written by a customer while visiting turbotax.intuit.com