Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,666 Reviews)
Rating breakdown 49,666 reviews
5 Stars
36,185
4 Stars
6,034
3 Stars
2,816
2 Stars
1,796
1 Star
2,835
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
1
TURBO TAX IS A SCAM!
on January 28, 2026
Posted by: Carly234
from Texas
I shouldn't have to pay to file my taxes because I did them all my self. The system forces you to select an option and it never even gave me the option to select the free mode. There is nothing fancy about my taxes. RIP OFF! also if you opt in paying with credit card instead of your return they charge you less.!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbotax is awesome
on January 28, 2026
Posted by: Giggle2522
from North Carolina
Turbotax is helpful and easy to use. We use them every year,
Response from turbotax.intuit.comBy TurboTax Care Team, February 25, 2026
We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is the best
on January 28, 2026
Posted by: Raider Red
from Texas
Turbo tax is so easy to use. I have been doing my taxes with turbo tax since 2002 and I love it. My only complaint is that I prefer a cd to download. i don't like downloading from online. Other than that i have no complaints.
Response from turbotax.intuit.comBy TurboTax Care Team, February 25, 2026
Thank you for sharing your experience. We take all feedback seriously and will use your insights to continue refining our service.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
turbotax is amazing
on January 28, 2026
Posted by: lexx424
from ga
i use Turbotax every year and i’m always satisfied
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, February 24, 2026
We appreciate the time that you took to share your experience with us! Thank you for choosing TurboTax to be your trusted partner in filing your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Lo mejor
on January 28, 2026
Posted by: Alex7214
from SC
Turbo Tax es lo mejor que hay para realizar los impuestos por cuenta propia.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Easy to use!
on January 28, 2026
Posted by: Jamz4days
from North Carolina
Easy to use, it just asks a few too many times if I want to upgrade. Otherwise, I've be using it for years and enjoy the practicality of it!
Response from turbotax.intuit.comBy TurboTax Care Team, March 1, 2026
Thank you for taking the time to share your review with us. We're sorry to hear parts of your experience didn't meet expectations, and we appreciate your honest feedback, as it helps us to improve for next time.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
To many fees
on January 28, 2026
Posted by: LYShun
from TN
To many fees. There's no reason for the $40 when you already charging a filing fee
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax Online Works as expected
on January 28, 2026
Posted by: TaxKov
from Missouri
Works as expected, will use it again next year. Can't wait.
Response from turbotax.intuit.comBy TurboTax Care Team, March 1, 2026
Thanks for choosing TurboTax! We truly value your feedback and will use it to help make our service even better for you and others.
Written by a customer while visiting turbotax.intuit.com