Customer reviews from turbotax.intuit.com
TurboTax - Online Premium 2025 - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.5
(43,250 Reviews)
Rating breakdown 43,250 reviews
5 Stars
32,186
4 Stars
5,043
3 Stars
2,266
2 Stars
1,434
1 Star
2,321
Customer Reviews for TurboTax - Online Premium 2025 - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
4
Turbotax is great
on September 21, 2025
Posted by: Sona09
from HI
Turbotax is really helpful. Very detailed and guides u through every scenario for best outcomes for u.
Response from turbotax.intuit.comBy TurboTax Care Team, October 27, 2025
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax makes Tax Season less painful
on September 21, 2025
Posted by: kk__
from OH
Turbo Tax makes filing taxes easy and less complicated than trying to follow the instructions of a 1040.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, September 27, 2025
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
great
on September 22, 2025
Posted by: klance
from iowa
great kkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkk
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, September 30, 2025
Thank you for filing with TurboTax! Your feedback helps us grow, and we’re excited to keep making your experience better every year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Okay but...
on September 22, 2025
Posted by: Charweb
from TX
There are a couple things I had trouble with. You can't change the name for a 1099-OID once entered. Also you have to go through so much to upload but the upload screen pops up and wastes my time when all I want to do is enter the two numbers manually, maybe ask first before the upload prompt if this is what you want to do. Overall it does the job.
Response from turbotax.intuit.comBy TurboTax Care Team, September 30, 2025
Thank you for taking the time to share your review with us. We’re sorry to hear parts of your experience didn’t meet expectations, and we appreciate your honest feedback, as it helps us to improve for next time.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is amazing!
on September 23, 2025
Posted by: Denn19
I love turbo tax it truly is the best tax site available
Response from turbotax.intuit.comBy TurboTax Care Team, September 27, 2025
Thank you for filing with TurboTax! We appreciate your review, and will be sure to use your feedback as we continuously improve our services.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Very helpful and easy to use!
on September 23, 2025
Posted by: FarooqAK
from Dallas, TX
Is a relatively painless process, great information provided with the chat/search. I'm able to determine what I need and quickly get it completed through this interface and I've found it valuable in answering questions that I have on my taxes.
Pros: I had a baby
Response from turbotax.intuit.comBy TurboTax Care Team, September 27, 2025
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Wait what?! Filing taxes can be FUN?!?!
on September 25, 2025
Posted by: NanaSchu
I engaged with Miss Josephine D. (Miss J) and she was WONDERFUL!! Made taxes fun, which is a certified miracle. Please give her a raise. She deserves it (actually I have no clue what she’s paid, I’m just saying, bump, bump it up.)
Response from turbotax.intuit.comBy TurboTax Care Team, September 27, 2025
We're happy to hear that your interaction with our customer service team met your expectations. Your satisfaction is important to us, and we appreciate your trust in TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
"Intuitive"
on September 25, 2025
Posted by: marvingoose
Leads you through the process well. Would recommend warning about needing prior year AGI sooner.
Response from turbotax.intuit.comBy TurboTax Care Team, September 26, 2025
Thank you for filing with TurboTax! We appreciate your review, and will be sure to use your feedback as we continuously improve our services.
Written by a customer while visiting turbotax.intuit.com