Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,588 Reviews)
Rating breakdown 49,588 reviews
5 Stars
36,141
4 Stars
6,013
3 Stars
2,813
2 Stars
1,793
1 Star
2,828
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
4
Turbotax is very detailed!
on August 23, 2025
Posted by: Iron clad
from Jax FL
Sometimes difficult to navigate. Very comprehensive, sometimes too much. But overall a good experience.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy and Simple
on August 23, 2025
Posted by: Smcmom
from LaPorte, Texas
This TurboTax Premium product is easy, simple and trustworthy. It has many helpful features. It works on my android cellphone. I trust your company to be accurate
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
25 years and I’ve been audited…
on August 25, 2025
Posted by: Retired Electrician
from Chicago IL
I’ve been using TurboTax for my small business and personal taxes for 25 years. I’m retired now, and using TurboTax for my retirement income taxes is simple and very accurate. Also, I’ve never been audited.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Filing
on August 31, 2025
Posted by: Beekay O
Everything worked well, but when I tried to file it wouldn't accept it. Got an error message but it wasn't specific enough to tell me exactly what the issue was.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Buggy Software
on August 31, 2025
Posted by: Casak
I paid for my state tax return and when it comes to filing it gives me a pdf with only one instructions page but no actual return. Besides that, it's a buggy software. It doesn't change K1 recipients even after selecting it. And it also takes much longer then what they say it will with so many steps and circling around same steps multiple times.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Love it
on September 2, 2025
Posted by: MetalMatters
from Texas
Nice job thank you hopefully it goes to my credit karma account like agreed
Response from turbotax.intuit.comBy TurboTax Care Team, September 27, 2025
We appreciate you filing with TurboTax. Your feedback is important to us and will be carefully considered as we work to enhance our services.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbo tax is ok
on September 3, 2025
Posted by: abcdefgfejkldsjfklfdslkj
from Chicago IL
Took a bit to maneuver... but seems to calculate correctly
Response from turbotax.intuit.comBy TurboTax Care Team, October 27, 2025
Thanks for reaching out with your feedback, and we appreciate you taking the time to share your concerns. Your input helps us continue to improve.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TT rocks!
on September 5, 2025
Posted by: LGL II
from TX
perfect experience, very easy, the interface is my favorite
Response from turbotax.intuit.comBy TurboTax Care Team, October 27, 2025
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com