Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,666 Reviews)
Rating breakdown 49,666 reviews
5 Stars
36,185
4 Stars
6,034
3 Stars
2,816
2 Stars
1,796
1 Star
2,835
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
TurboTax makes doing taxes easier and stressless
on January 28, 2026
Posted by: rybugg510
from Louisiana
I use TurboTax EVERY year and will continue to use it!!! 10/10 HIGHLY RECCOMENDED
Response from turbotax.intuit.comBy TurboTax Care Team, February 24, 2026
We genuinely appreciate that you continue to choose TurboTax. Thank you for being such a valued part of our community!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Watch out for the Package gotcha.
on January 28, 2026
Posted by: K246
from WA
Overall it was an ok experience. however, the initial lack of picking between products being mid grade with no other obvious option irritated me, and there was no obvious way to back up an change the selection. once i was finished i had to google a solution and reset everything to start over in order to pick a different package. also, the constant check to see if I want to upgrade was annoying.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Always pushing the upsell
on January 28, 2026
Posted by: Smity123456789
from TN
Hi, just want to do a standard deduction filing jointly.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Love Turbo Tax!
on January 28, 2026
Posted by: Rae0001
from Colorado
It's easy to use, quick to get your taxes done, walks you through everything that you may qualify for, and has all of the updated tax laws.
Response from turbotax.intuit.comBy TurboTax Care Team, February 24, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
AWESOME!
on January 28, 2026
Posted by: KrisD27
from Florida
TurboTax has been awesome for me—I’ve been using it for a few years now, and it consistently makes the whole tax process simple and stress-free. The step-by-step guidance is easy to follow, it catches deductions and credits I might have missed, and it really feels like it optimizes my return every year. I appreciate how clear and efficient everything is, even when my tax situation changes, and I always finish feeling confident that my return was done right.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, February 24, 2026
We love to hear that you trust us with your tax-filing experience. Thank you for letting us be part of your tax journey year after year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easier than expected
on January 28, 2026
Posted by: 26Tom
from Texas
2nd year of doing my own taxes for an S corp. Very straight forward and doing it myself with Turbo Tax I finally started cleaning up my QB file, which professional preparers were not doing.
Response from turbotax.intuit.comBy TurboTax Care Team, February 24, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Happy Returning customer.
on January 28, 2026
Posted by: two4two
from NJ
This is the second year I have used Turbo Tax. Received my returns as scheduled last year, with no hick ups. I am a returning happy customer.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, February 25, 2026
We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
TURBO TAX IS VERY EXPENSIVE TO ME.
on January 28, 2026
Posted by: G D VANCE
from LOUISIANA
It only took one hour to complete my tax return, but cost me $200 dollars.
Response from turbotax.intuit.comBy TurboTax Care Team, February 25, 2026
We really appreciate your positive review and honest feedback. While we're glad our service met your expectations, we understand your concerns about the cost. Your input helps us continue improving and finding ways to offer even more value.
Written by a customer while visiting turbotax.intuit.com