Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,644 Reviews)
Rating breakdown 49,644 reviews
5 Stars
36,173
4 Stars
6,026
3 Stars
2,814
2 Stars
1,795
1 Star
2,836
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Awesome
on January 29, 2025
Posted by: Kount12345678
I have used Turbotax for several years and it has been very user friendly. Love Turbo!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
NEVER using anything but TurboTax!
on January 29, 2025
Posted by: Kylieadrianne15
TurboTax is extremely easy to use and so helpful along the way!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Turbo Tax is all about upselling
on January 29, 2025
Posted by: 8BB8
when there is an error, you don't tell me how to fix it - so whats the point - the only thing that you're good at is constant upsell
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is awesome!
on January 29, 2025
Posted by: Todd2025
It's easy to use and convenient. I have really enjoyed using it.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Used to be better
on January 29, 2025
Posted by: ShiggidyShell
It was better in prior years. This year, with a simple return, I was charged for Federal filing. The product got stuck in feedback loops, and required repeated confirmation that the same information was correct, and that 2 different 1099's were, in fact, real. It made correcting errors difficult, because it would not let me back to one fo the forms to correct an entry error. It's behaving like not completely trained AI.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Unexplained charges
on January 29, 2025
Posted by: T A D
from Ravenna,Ohio
Easy to do. I just don`t understand why I had to pay for them. They did not explain it. I didn`t have anything but child care and earned income credit that I know of. Still had to pay $138. I might go to local tax person next year.
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is awesome!
on January 29, 2025
Posted by: DorthyJ
from Georgia
I have been using Turbotax for many years. It gets better every year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great!!
on January 29, 2025
Posted by: BnMG
from Texas
great ......... *************$$$$$$$$$$$$$$$$$$$
Written by a customer while visiting turbotax.intuit.com