Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,596 Reviews)
Rating breakdown 49,596 reviews
5 Stars
36,144
4 Stars
6,017
3 Stars
2,813
2 Stars
1,793
1 Star
2,829
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
1
Not so Happy!
on April 20, 2025
Posted by: yyyyes
from Denver, CO
This time around I have to say I did not enjoy the program nor any of the answers to my questions that didn't answer my questions AND it was way too expensive. Upsetting and tiring! You are aware the economy is terrible - don't continue to rip people off that have no money to give
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Thank you!
on April 20, 2025
Posted by: Thanksman1234
Thank you! For such a great program I have used it for many years.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
It's great
on April 20, 2025
Posted by: Chibwema
from United States
its great .. I will use it again. its was easy to navigate
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is great
on April 20, 2025
Posted by: Zozo19922
from Georgia
Easy to do and very helpful I must recommend this app to anyone to learn finance
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
reliable but expensive
on April 21, 2025
Posted by: stitchedxwingz
from california
Ended up paying $281 for federal and state taxes. Had to figure a lot of things out on my own. But so far over the years they must be doing a good job because i had no hiccups. Just expensive.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Wonderful
on April 21, 2025
Posted by: Aj0228
from Spring lake,nc
My first time filing on here and I enjoyed learning new stuff also my first time filing by myself and they made it easy for me!
Pros: I had a baby
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Best experience!!
on April 21, 2025
Posted by: JackyB23
from Maryland
Made everything so easy and effective! I never thought filing could be this easy!
Pros: I had a baby
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Minor aggravations but BIG SAVINGS with TurboTax
on April 21, 2025
Posted by: DukePKahanamoku
from Sarasota, aFL
Fairly easy doing 2024 return but TurboTax didn't seem to have a record of my 2023 return which was somewhat disturbing. And complicating as well - I had to search my own records for certain information they should have had already. Also, I found their repetitive solicitations to add on more and more services irritating. Also aggravating was when the website suddenly disconnected after a certain amount of time, with no warning or options to stay online.
That said, I got my tax return done and filed fairly easily and way less expensively than having my old CPA doing it. BTW, I found it cheaper to download the program from a big-box store rather buying it online from
TurboTax. I will continue next year and would recommend TurboTax for anyone with a non-complicated return.
That said, I got my tax return done and filed fairly easily and way less expensively than having my old CPA doing it. BTW, I found it cheaper to download the program from a big-box store rather buying it online from
TurboTax. I will continue next year and would recommend TurboTax for anyone with a non-complicated return.
Written by a customer while visiting turbotax.intuit.com