Customer reviews from turbotax.intuit.com
TurboTax - Online Premium 2025 - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.5
(43,346 Reviews)
Rating breakdown 43,346 reviews
5 Stars
32,271
4 Stars
5,050
3 Stars
2,269
2 Stars
1,433
1 Star
2,323
Customer Reviews for TurboTax - Online Premium 2025 - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
2
Turbo tax ISNT that awesome!
on April 15, 2025
Posted by: Taxpayer Lex
I liked using the program all the way up until you made me upgrade because I have investments. The whole free thing was out the window at that point, and I don't appreciate that. Also, I filled out a section exactly how it is on my tax form, and you asked me to fix it. I tried but clearly, I couldn't fix it. I couldn't change anything because that wouldn't be what is exactly on my tax form. Because of this, I can't E-file. Now I have to go somewhere and spend more money to have 30+ pages of taxes printed and then pay to mail it. Thanks for that. I believe I'll use a different program next year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Using Turb Tax was smooth as butter
on April 15, 2025
Posted by: Dhamer
from New Hampshire
Smooth as butter!!🧈 using turbo tax to file out taxes was as smooth as butter baby !
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Taxes 2024
on April 15, 2025
Posted by: 24 taxes are done
from David City Nebraska
I really appreciate how easy it is to ask questions and get answers!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
easy
on April 15, 2025
Posted by: bill0071569
from nc
very easy to use. reliable we have used it for years
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
price
on April 15, 2025
Posted by: Ann9054
I did not know I had to pay all those fees .............
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Turbotax not what it use to be
on April 15, 2025
Posted by: Johnny Unhappy
from GA
Rip off service forces you to pay use $139 service for a $1 1099 Misc form, and will not allow the form to be updated with our upgrading. They push live service upgrades and other non beneficial addons for a premium every other screen. No longer is this service user friendly interface nor ease of use of their yesterday years
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Over 10 years satisfied
on April 15, 2025
Posted by: RobertT999
from Dallas, TX
I've used TurboTax for over 10 years. Extremely responsive and user-friendly Thank you, Intuit!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is amazing!
on April 15, 2025
Posted by: USAlove
very good and easy to use. Step by step, Turbo tax will guide you from start to finish!
Written by a customer while visiting turbotax.intuit.com