Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,666 Reviews)
Rating breakdown 49,666 reviews
5 Stars
36,185
4 Stars
6,034
3 Stars
2,816
2 Stars
1,796
1 Star
2,835
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
is great
on January 29, 2026
Posted by: bniro
from indiana
easy every time! I have always used turbo tax. will again
Response from turbotax.intuit.comBy TurboTax Care Team, February 5, 2026
We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax always gets me right
on January 29, 2026
Posted by: MistaGD
from Georgia
Turbo Tax has always made the tax filing process easier than any tax office I have ever been to. I have been using them for years and plan on continuing to do so.
Response from turbotax.intuit.comBy TurboTax Care Team, February 5, 2026
We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome
on January 29, 2026
Posted by: jab1972
from florida
Always a great experience. Very helpful and can count on their support and accuracy.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, February 5, 2026
Thank you for continuing to file with TurboTax. Your loyalty means a lot to us, and we're committed to delivering the reliable service you count on.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax makes filing stress free!
on January 29, 2026
Posted by: BFHello
from Florida
Step by step guidance with a user friendly interface and easy to understand quick explanations. Thank you, TurboTax!
Response from turbotax.intuit.comBy TurboTax Care Team, February 5, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
2025 product not ready when released
on January 29, 2026
Posted by: Holly48
from Missouri, MO
In my many years of using Turbo Tax this was the first time it did no go smooth and the first time I actually had to call in. While the person answering my questions seemed very knowledgeable he seemed surprised at the problems I was having. It did appear that this product was not ready when it was published. Too many things to list that did not go smooth. Last year went great and I was expecting a much simpler process, that I did not get. What should have taken me 15 minutes. Took multiple sessions and over and hour. Pretty disappointed.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Taxes done ... Again
on January 29, 2026
Posted by: Troublemaker G
from Illinois
Its a quick way to get this messy tax stuff done and they make it simple
Response from turbotax.intuit.comBy TurboTax Care Team, February 5, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
so easy to use and so fast to file!
on January 29, 2026
Posted by: amiemaree09
from Utah
I have been using Turbo Tax for the last 10 years! Its so easy for an inexperienced person to file their own tax return! Easy and fast!!
Pros: I moved
Response from turbotax.intuit.comBy TurboTax Care Team, February 5, 2026
We genuinely appreciate that you continue to choose TurboTax. Thank you for being such a valued part of our community!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome
on January 29, 2026
Posted by: Dutchii83
from Ny
I've done my taxes with them last year and I recommend them to other peopl
Response from turbotax.intuit.comBy TurboTax Care Team, February 5, 2026
We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing.
Written by a customer while visiting turbotax.intuit.com