Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,597 Reviews)
Rating breakdown 49,597 reviews
5 Stars
36,145
4 Stars
6,017
3 Stars
2,813
2 Stars
1,793
1 Star
2,829
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
2
This is the Last Time I Will Use Turbotax!
on April 15, 2025
Posted by: Turboovercharge
from Fort Collins, CO
It was much more difficult to work within the software then it used to be. I needed to see documents within the return that had been completed but found no option to do so. There was this option in previous years. The price at over $200 and the way it was increased throughout the return is unscrupulous.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Awful software, evil company
on April 15, 2025
Posted by: EsteemedHam
Awful software, evil company
The integration with Quickbooks is completely broken. Their software has become buggy and bloated beyond usability
Further, Intuit lobbies the US government every year to keep them from just automatically calculating the taxes citizens owe and billing them accordingly. They are actively making our society worse for their own profit
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Never again
on April 15, 2025
Posted by: Brain555
Horrible experience with lots of ads and pushing you to purchase their products. Will not be using turbo tax again
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Scammy pile of trash
on April 15, 2025
Posted by: ScrewThat12345
from Inside the walls
They trick you into selecting an expensive tier, and you can’t downgrade without clearing and starting over from scratch.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Good Program
on April 15, 2025
Posted by: DanS19
from Fredericksburg VA
Easy to use! nice to see the numbers add up in the upper left.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Bad experience and had no option but to spend 248
on April 15, 2025
Posted by: Geoff57
from TEXAS
Up charged me even though I selected the free package.
I did not want the $208 add on. This is ridiculous!
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
turboTax is overpriced!
on April 15, 2025
Posted by: Mp97
from Virginia
I am sick and by how much money I was charged for a simple tax return. I will never use TurboTax again and the only reason why I continued to use you guys is because I was filing at the last minute.
Pros: My employment status changed this year, I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great software
on April 15, 2025
Posted by: Football fan2
from Cartersville, GA
Used a lot of years llllllllll llll lllllll llllll
Written by a customer while visiting turbotax.intuit.com