Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,666 Reviews)
Rating breakdown 49,666 reviews
5 Stars
36,185
4 Stars
6,034
3 Stars
2,816
2 Stars
1,796
1 Star
2,835
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Turbo tax is great for doing yoursekf
on January 29, 2026
Posted by: Latera20
from Bronx, NY
great service for doing yourself and they guide you through everything.
Response from turbotax.intuit.comBy TurboTax Care Team, February 4, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
My social anxiety loves turbo tax
on January 29, 2026
Posted by: LalaloopsieS
from Il
Was able to successfully file my taxes this year they also helped me with a defected return. My anxiety stays home!!
Response from turbotax.intuit.comBy TurboTax Care Team, February 4, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome
on January 29, 2026
Posted by: Rellgod
from Michigan
Fees was high but great service I love them use them every year
Response from turbotax.intuit.comBy TurboTax Care Team, February 4, 2026
We really appreciate your positive review and honest feedback. While we're glad our service met your expectations, we understand your concerns about the cost. Your input helps us continue improving and finding ways to offer even more value.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
So So
on January 29, 2026
Posted by: ike39j
from NY
Some parts easier. Others more difficult. I tried to upload my previous years info and it only uploaded one person and that person may not be using TurboTax again this year which will nullify one of h 5 returns I can file.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Disappointed
on January 29, 2026
Posted by: 1040doer
from IL
I prefer the downloaded format over the online. I'm very disappointed by not being able to view forms along the way.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax ROX!!!!
on January 29, 2026
Posted by: Raun28
from FL
Always quick & painless. Very accurate & safe. Even with new jobs that I had to add, it took less that 20 minutes, Thank you
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, February 4, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Turbo Tax used to be better
on January 29, 2026
Posted by: kookookachew84
from New York
While TurboTax is still fairly easy to use and is familiar after using for years now, the extra fees for direct deposit, the fee they want to charge in lieu of using the "Credit Karma checking account" and just their pricing in general is getting out of hand. Tactics like the "use our partnered checking account or a pay a fee!" really leave a bad taste. I don't know if I'll be using TurboTax for future returns.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
cool
on January 29, 2026
Posted by: vsgarris2025
from md
its great!jjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjj
Response from turbotax.intuit.comBy TurboTax Care Team, February 4, 2026
Thanks for choosing TurboTax! We truly value your feedback and will use it to help make our service even better for you and others.
Written by a customer while visiting turbotax.intuit.com