Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,597 Reviews)
Rating breakdown 49,597 reviews
5 Stars
36,145
4 Stars
6,017
3 Stars
2,813
2 Stars
1,793
1 Star
2,829
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
4
Got Er Done
on April 15, 2025
Posted by: TamWat1
from Butler, PA
Was easy until I got my Robinhood info added for my PA state return, difficult locating info being requested to provide. Smaller worksheet type boxes with not a lot to indicate what was really wanted. Usually I can just enter/up load my documents & that's it, no extra things to fill in. So other than that it was great. Thanks
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
opportunities
on April 15, 2025
Posted by: bhfrye
from Indiana
looks like it was designed for individuals that like Fischer Price functionality... very hard to get to the form view
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is great!
on April 15, 2025
Posted by: Cholulamama
from NY
Great DIY product! I feel confident that nothing was missed.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Unnecessary gouging
on April 15, 2025
Posted by: SheaS36
Grossly overpriced. There is zero reason for prices to be this high when adding gig economy work.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is groovy.
on April 15, 2025
Posted by: The King of Suburbia
It was groovy. Easy to use and totally fab. I wouldn't fabricate a tale strictly for amusement.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Simple and Straight Forward - Taxes are Hard
on April 15, 2025
Posted by: Alex123467
from Crookston Mn
It might not have been easy, but it was Simple and Straight
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Not Worth It If You’re Not Getting A Refund
on April 15, 2025
Posted by: ItsRyan
from Texas
It’s too complicated to select the right version to file taxes. I spent the better part of my year building my business, but didn’t have income for the year. I just paid $139 to get back $0. There was a better way to do it. Tricking customers on Tax Day is disgusting — if you’re not, you definitely give that impression. Now I feel you made your money, but it’s the last you’ll see from me — I’ve used Turbo Tax for years (except 2023 when I did not file at all). I will not use Turbo Tax or Intuit. You’ve been around too long and have too much competition for you to not understand your customer’s experience. I used to love Turbo Tax because it was reasonably priced and offered simplicity. There are better prices elsewhere that offer simplicity — there’s no reason to stay with Turbo Tax. Fix the customer experience or you’re going to find yourself spending way more to reclaim the customers you lose.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Dark Patterns
on April 15, 2025
Posted by: ChopperK
How does a company named TurboTax not know how to calculate and display the taxes on your purchase with them?
Written by a customer while visiting turbotax.intuit.com