Customer reviews from turbotax.intuit.com
TurboTax - Online Premium 2025 - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.5
(43,397 Reviews)
Rating breakdown 43,397 reviews
5 Stars
32,319
4 Stars
5,053
3 Stars
2,269
2 Stars
1,433
1 Star
2,323
Customer Reviews for TurboTax - Online Premium 2025 - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
TurboTax is Easy
on April 15, 2025
Posted by: Scot M
for the most part, turbo tax was very easy to use. I would recommend it if your returns are not too complicated.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Super user friendly
on April 15, 2025
Posted by: Anonymous
from New York
Very informative and detail oriented Question signs were a great tool
to learn and increase knowledge about respective topic areas.
Motivator and tracker towards excellence.
to learn and increase knowledge about respective topic areas.
Motivator and tracker towards excellence.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
BEWARE THE UPSELL
on April 15, 2025
Posted by: SCOOTER42
STOP TRYING TO UPSELL EVERY TIME I LOGIN, OR ADD INFORMATION, OR CLICK TO THE NEXT PAGE. ASK ONCE AND BE DONE - EVEN IF I SAY NO! AND… I DON’T WANT TO PROVIDE MORE INFORMATION, BUT I MUST SELECT AN OPTIONAL FIELD TO COMPLETE THIS REVIEW. REALLY?!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great
on April 15, 2025
Posted by: Greatest player
from Arizona
Great service only hate the survey!! I gave 5 stars
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Seemed fine till end. Then it glitched
on April 15, 2025
Posted by: Andrea666
from Westford, MA
System worked well. I had a discount code, but no way to use it. It also surprised me that I would get charged for the premium version for a simple return. When I went to submit, the system showed my social security number, but said it was wrong.. it showed same number. I went out and came back in twice, then it accepted. I checked for blanks.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Turbo Tax
on April 15, 2025
Posted by: Jan F 6
way too many steps and questions i had help to from Monica to resolve the issues was never like this in the past
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Ok
on April 15, 2025
Posted by: Freezepop
from Ohio
Struggled with duplicate questions. Got a headache.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
TurboTax is amazing
on April 15, 2025
Posted by: Jaxygirl
So easy to file taxes on my own....just wish the price was less
Written by a customer while visiting turbotax.intuit.com