Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,597 Reviews)
Rating breakdown 49,597 reviews
5 Stars
36,145
4 Stars
6,017
3 Stars
2,813
2 Stars
1,793
1 Star
2,829
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
4
Overall decent experience
on April 15, 2025
Posted by: Dlill
from Akron Ohio
Easy to use, helpful tips, fast, felt good to be guided
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Too Expensive
on April 15, 2025
Posted by: laminarair
Too expensive for the services offered. Will consider other services, next year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great service
on April 15, 2025
Posted by: CarvajalGroup
great experience overall. Called in help line and she was excellent
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great
on April 15, 2025
Posted by: Kistell
from Fergus falls mn
Great! Had a wonderful experience thank you!! Happy day!
Pros: My employment status changed this year, I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is top of the world!!
on April 15, 2025
Posted by: Pinky74
It has been really good to do taxes myself and it was well supported by amazing TurboTax system
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
to much up charging
on April 15, 2025
Posted by: cmnn83
from southern california
Helpful but they trick you into agreeing to additional charges you don't want. I didn't want the premium service but there it was tacked on to my rice at the very end after I had already agreed to pay a lower price. I have been using them for years but this is probably my last year using them. they are getting to scamy.
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
difficult and unhelpful
on April 15, 2025
Posted by: kaf11
it is difficult to use, too expensive and unhelpful
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Good but questionable
on April 15, 2025
Posted by: Sandy5225
Doing my taxes with TurboTax is fairly easy what I don’t like is that at the end? It says my card will not be charged until the IRS accepts my return as soon as I hit submit my card got charged really.
Written by a customer while visiting turbotax.intuit.com