Customer reviews from turbotax.intuit.com
TurboTax - Online Premium 2025 - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.5
(43,405 Reviews)
Rating breakdown 43,405 reviews
5 Stars
32,325
4 Stars
5,055
3 Stars
2,269
2 Stars
1,433
1 Star
2,323
Customer Reviews for TurboTax - Online Premium 2025 - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
2
Expensive
on April 15, 2025
Posted by: Jon123321
The product is too expensive filing taxes shouldn’t cost 200+ dollars
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Good software
on April 15, 2025
Posted by: DC9120
from Santa Monica, CA
Mostly easy to follow. Good software, though, Makes filing alot easier
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Liars it’s not free
on April 15, 2025
Posted by: Randy3bb
They forced me to pay for the $139 tax fee. I hate this app will never use it again.i have been a faithful company for 10 years. Not anymore
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Last Part - Filling Return Confused Me
on April 15, 2025
Posted by: songj93000
It looks more complicated this year! We selected to pay State due tax from bank account, but payable check with MO1040V form was required to mail to State.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Love this tax app
on April 15, 2025
Posted by: TristeFigura1975
from Tucson, AZ
Easy, easy, easy! Worth the price! Was able to complete the whole process in under 1.5hrs with multiple businesses and other complications.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Minus one star for extorting ID Theft Protection
on April 15, 2025
Posted by: KANNABULL
from Mishawaka, Indiana
Two hundred is a bit pricey for basic use and then extending that price to say unless you pay this amount you might get your identity stolen feels like extortion but this is the America we now live in. Two brothers that make out on the internet make more money than I do my brother died last year so I have no chance of making incest money, lol. I just did my parents deductible and had to pay for it with my money which I get to take care of them which is not much hopefully, fingers crossed, they pay me back when they get their return. Rather than use the free filing I though support Turbotax and then you guys threaten I could get my identity stolen if I don't pay you more? Oh well I feel sorry for anybody who thinks being me is some sort of joyride. Wish I could afford to protect my identity though. Sorry.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Used to be great
on April 15, 2025
Posted by: Rayray211
from Fort Worth Texas
In order for me to report a $10 1099 MISC I now have to upgrade the premium we’re in years past I used to use deluxe so in order for me to report $10 I have to pay $60 more.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
TurboTax is way too expensive
on April 15, 2025
Posted by: Jc1234513728492
They charge way too much it's ridiculous on top of service fees. I think this is the last year using TurboTax premium.
Written by a customer while visiting turbotax.intuit.com