Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,597 Reviews)
Rating breakdown 49,597 reviews
5 Stars
36,145
4 Stars
6,017
3 Stars
2,813
2 Stars
1,793
1 Star
2,829
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
1
Turbotax is a scam
on April 15, 2025
Posted by: Anonymous
from Fort wayne Indiana
You're scam artists i clicked free and ended up paying $240 to do someone else's job and prepare everything for them all while only receiving $726 to start with because I'm single screw turbotax and screw taxes
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Love TurboTax
on April 15, 2025
Posted by: Goochie100
from indiana
Very thorough and easily explained the whole process
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is Awesome
on April 15, 2025
Posted by: kp33333
easy and professional and walks us through everything to get the best refund
Response from turbotax.intuit.comBy TurboTax Care Team, April 27, 2025
Thanks for filing with TurboTax and sharing your feedback on this year’s tax filing experience.
We understand accessing funds quickly is important at tax time. Next tax season, you can skip the wait and apply for Refund Advance. $0 loan fees and 0% APR. Terms apply. Find out more here: https://turbotax.intuit.com/refund-advance/.
Or get your federal tax refund delivered 5 Days early guaranteed for a fee. Terms apply. Find out more here: https://turbotax.intuit.com/early-tax-refunds/
We understand accessing funds quickly is important at tax time. Next tax season, you can skip the wait and apply for Refund Advance. $0 loan fees and 0% APR. Terms apply. Find out more here: https://turbotax.intuit.com/refund-advance/.
Or get your federal tax refund delivered 5 Days early guaranteed for a fee. Terms apply. Find out more here: https://turbotax.intuit.com/early-tax-refunds/
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Feeling like it is way to expensive on Simple File
on April 15, 2025
Posted by: Anonymous
I used to love Turbo Tax and now I just think it is way to expensive for a return that is so simple with no state. I feel I'll be doing by hand or direct to IRS next year.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Poor Interface
on April 15, 2025
Posted by: POdMe
Too expensive for little assistance. Taxes should be done by the IRS only, will not use next year. Spent almost an hour on filling out crypto forms just to realize that they didn't qualify for taxes, but TurboTax didn't know that
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Best Tax Filing Ever!
on April 15, 2025
Posted by: Maggie0530
I have used Turbo Tax for over 10 years. I love how it walks you step by step through all sections and ensures my return is submitted timely and accurately.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is the only tax filing software for me
on April 15, 2025
Posted by: Alyss320
Easy to use with step by step instructions helping make sure you have everything covered.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is great
on April 15, 2025
Posted by: Mike961026
Turbo tax was great! Would for sure use again next year.
Written by a customer while visiting turbotax.intuit.com