Customer reviews from turbotax.intuit.com
TurboTax - Online Premium 2025 - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.5
(43,408 Reviews)
Rating breakdown 43,408 reviews
5 Stars
32,328
4 Stars
5,055
3 Stars
2,269
2 Stars
1,433
1 Star
2,323
Customer Reviews for TurboTax - Online Premium 2025 - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Great Service
on April 15, 2025
Posted by: Handsome Harry
from Texas
We have used Turbo Tax for many years. Great service.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Very good product to have your taxes done right.
on April 15, 2025
Posted by: NyetNickname
Turbo Tax is very easy to use. What I liked the most was how in-depth it was. It covers all areas and I feel confident my taxes were done correctly.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
So easy!
on April 15, 2025
Posted by: Btpalmer180
Nice easy and smooth! I got my taxes filed quick and easy with little hassle’s
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
TurboTax isn’t the worst
on April 15, 2025
Posted by: Nickname424242
from Kansas City, MO
Having to look back for information often is ridiculous when paying over $300 for the guidance. As an example, after the state check, I was informed that I needed a description of additional income, but didn’t provide a list of possible sources for that income, when it was clear when I went back to my federal return.
I also found myself searching elsewhere for guidance on various topics because TurboTax didn’t do anything more than give me a generic link to information from the IRS.
Due to all of this, what TurboTax said would take 54 minutes took over 5 hours. My situation isn’t basic, but it’s also not all that complex if I didn’t have to go searching for guidance. I’ll probably just go pay someone locally to do my taxes next year to save time and ensure the money goes to someone who actually helps me.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
TurboTax is a scam
on April 15, 2025
Posted by: Jdmaamer
from Illinois
Costs way too much to file taxes especially when you owe. 200$ is a scam when I paid 180 to file with an accountant last year. What a joke.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great service
on April 15, 2025
Posted by: lPaula
I’ve used turbo tax for 50+ years. Always good. Thank you for reliable product.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax makes taxes easy for even beginners!
on April 15, 2025
Posted by: LeBlanc1225
I've been using TurboTax for over a decade! It is so easy!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is Awesome.
on April 15, 2025
Posted by: JKMG
It was totally easy and fast...walk me through it step by step.
Written by a customer while visiting turbotax.intuit.com