Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4 out of 5
4.4
(49,597 Reviews)
Open Ratings Snapshot
Rating breakdown 49,597 reviews
5 Stars
36,145
4 Stars
6,017
3 Stars
2,813
2 Stars
1,793
1 Star
2,829
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Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5 out of 5
5
Easy, but took longer than expected.
on April 15, 2025
Posted by: Cococotapital99
from Phoenix, AZ
Easy to navigate the website, with explanations on almost everything.
Pros: I had a baby
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
great
on April 15, 2025
Posted by: me 25
I find turbo tax is easy to use than any other product
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1 out of 5
1
Turbotax being sneaky!
on April 15, 2025
Posted by: Mine023
from Wisconsin
Stop with upselling!! Please Respect your customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
Good
on April 15, 2025
Posted by: Mel181818
from Los Angeles
It was good. Fewer steps would be preferable, but I know that's hard to enable.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1 out of 5
1
Too expensive
on April 15, 2025
Posted by: Ars83
Way too expensive. It's easy but the price is just absurd
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
TurboTax is helpful
on April 15, 2025
Posted by: Kraken408
Overall good experience, but there are many questions that could be better explained to the inexperienced person, especially regarding the crypto.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1 out of 5
1
EXTORTION!!!!!
on April 15, 2025
Posted by: Anonymous
from OR
Wow, didn't realize losing less than $5 on a $30 investment with $0 capital gains, means that I HAVE to pay $140 just for my federal taxes, you know, instead of the $40 it should have cost. I feel extorted for money, I do not see any reason why I had to pay $203 for my taxes to be filed, besides making me pay more because they can. I will be looking at other options next year.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
EASY AGAIN
on April 15, 2025
Posted by: CRUISE COACH 2024
from SAN DIEGO, CA
EASY AGAIN THIS YEAR. I have used Turbo tax for over 20 years
Written by a customer while visiting turbotax.intuit.com
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