Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,644 Reviews)
Rating breakdown 49,644 reviews
5 Stars
36,173
4 Stars
6,026
3 Stars
2,814
2 Stars
1,795
1 Star
2,836
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
2
Was satisfied until the end
on January 30, 2025
Posted by: Unsatisfied2025
I upgraded to premium for 99, but was charged an additional 40 for a processing fee, which was never mentioned. And I used my refund, so what exactly is being processed??
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
More Complicated Than Usual
on January 30, 2025
Posted by: Cayd7
I have used TurboTax for out 7 years, and I feel like this has gotten more complicated and more expensive over the past couple of years. I still used it because it's nice I can just do it from home, but I'm starting to think I may look into other options.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
2024
on January 30, 2025
Posted by: Money pittttt
Great attraction t yyyyyuhg h I j using h u in UK uhy
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
easy breezy
on January 30, 2025
Posted by: kdb8936
from KY
at times a little confusing on what i was supposed to do but over all easy to follow the step by step directions.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
easy to work with
on January 30, 2025
Posted by: Eugenia4
easy to work with. would be glad to tell others about this system.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
For the small to the enormous amounts of tax info!
on January 30, 2025
Posted by: Nasz Nasz
Efficient! Easy to use! Explanations are simple! Money is always properly deposited!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Very awesome
on January 30, 2025
Posted by: Tammy2516
from Alabama
I had a wonderful experience with turbo tax, the process was very simple and easy
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Love TurboTax
on January 30, 2025
Posted by: Nelly9917
Agent was super friendly and helpful! Definitely eased my mind! I've used TurboTax for about 16 years and will continue to do so!
Written by a customer while visiting turbotax.intuit.com