Customer reviews from turbotax.intuit.com
TurboTax - Online Premium 2025 - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.5
(43,427 Reviews)
Rating breakdown 43,427 reviews
5 Stars
32,342
4 Stars
5,057
3 Stars
2,270
2 Stars
1,433
1 Star
2,325
Customer Reviews for TurboTax - Online Premium 2025 - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
3
Why so much trouble
on April 15, 2025
Posted by: Tax monsters
from Nowhere, Virginia
Automated phone system is horrible. Why so difficult to accomplish taxes
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Capital Gains - Confusion
on April 15, 2025
Posted by: CLC1925
do a better job with detailing capital gains expense exclusions. I had investment property I sold and paid annual taxes on it for several years and I was told to include that in sch A with itemizations...thought sch A was for personal itemizations not long-term investment expenses. Anyway - I wasn't able to include a $1k of expenses to maintain that investment.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Unnecessary
on April 15, 2025
Posted by: Wasteof200
from Louisiana
Fairly unnecessary but forced to buy the premium for 200+ dollars
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome!
on April 15, 2025
Posted by: Jade055867
Amazing! So fast and efficient. Taxes made easy! Highly rec
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
TurboTax is very good
on April 15, 2025
Posted by: Rohuas
from Hollywood FL
Explanations provided by TurboTax were very helpful and easy
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbo tax is very good
on April 15, 2025
Posted by: Judi162
from 5908 FOREST GROVE DR. #2
Good. Pretty easy to use. However, difficult to do on cellphone
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo for the win
on April 15, 2025
Posted by: Nshenn
Awesome work by turbo tax to get me a max refund this year!
Response from turbotax.intuit.comBy TurboTax Care Team, May 3, 2025
Thanks for filing with TurboTax and sharing your feedback on this year’s tax filing experience.
We understand accessing funds quickly is important at tax time. Next tax season, you can skip the wait and apply for Refund Advance. $0 loan fees and 0% APR. Terms apply. Find out more here: https://turbotax.intuit.com/refund-advance/.
Or get your federal tax refund delivered 5 Days early guaranteed for a fee. Terms apply. Find out more here: https://turbotax.intuit.com/early-tax-refunds/
We understand accessing funds quickly is important at tax time. Next tax season, you can skip the wait and apply for Refund Advance. $0 loan fees and 0% APR. Terms apply. Find out more here: https://turbotax.intuit.com/refund-advance/.
Or get your federal tax refund delivered 5 Days early guaranteed for a fee. Terms apply. Find out more here: https://turbotax.intuit.com/early-tax-refunds/
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is Great!!
on April 15, 2025
Posted by: PRULE44
from SIX MILE, SC
I love using Turbo Tax because it's so easy to use. I had an issue with a QB+TT Bundle but once I contacted QB it was resolved. I highly recommend TT!
Written by a customer while visiting turbotax.intuit.com