Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,666 Reviews)
Rating breakdown 49,666 reviews
5 Stars
36,185
4 Stars
6,034
3 Stars
2,816
2 Stars
1,796
1 Star
2,835
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
So fast and so awesome
on January 29, 2026
Posted by: Trobby
from New York
It was so fast and easy. I didn’t even need assistance!
Response from turbotax.intuit.comBy TurboTax Care Team, February 4, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
love turbo tax
on January 29, 2026
Posted by: sassy0619
from indiana
super easy to use & was able to file quickly ~ I've never used anyone else : )
Response from turbotax.intuit.comBy TurboTax Care Team, February 4, 2026
We genuinely appreciate that you continue to choose TurboTax. Thank you for being such a valued part of our community!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is accurate and easy to use
on January 29, 2026
Posted by: ItsmeKevin
from Texas
Turbo Tax is easy to use, self-guided tax preparation software. It makes filing your taxes simple and straightforward. It only took me about 30 minutes to get a clear and concise return completed. Importing the PDFs of my tax documents made it a snap.
Response from turbotax.intuit.comBy TurboTax Care Team, February 4, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Streamlined
on January 29, 2026
Posted by: hayhay1111
from Texas, TX
Quick and easy - everything is done in a click of a button.
Response from turbotax.intuit.comBy TurboTax Care Team, February 4, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Good system but dishonest customer support.
on January 29, 2026
Posted by: Taxpayer123999
from Texas
The process is very easy to go through. It saves previous information and allows you to upload documents. Now, the bad bit. The payment screen makes you very susceptible to pay before you're ready. I paid for the product without knowing. When I found out I called customer service. They said they would refund my money and allow me to pay with the credit card I was intending to you. Then hours later I get an email saying they changed their mind and will not refund my money.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Fast and Easy
on January 29, 2026
Posted by: easyand fast
from FL
I was able to understand the information, it went fast and the filing was simple.
Response from turbotax.intuit.comBy TurboTax Care Team, February 4, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Ease of use
on January 29, 2026
Posted by: bfd1965
from fl
Easy to use as always. Always trust turbotax and used them for many years
Response from turbotax.intuit.comBy TurboTax Care Team, February 4, 2026
We appreciate the time that you took to share your experience with us! Thank you for choosing TurboTax to be your trusted partner in filing your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
TURBO TAX 2025
on January 29, 2026
Posted by: TINA E 2025
from Idaho
ITS NOT AS EASY AS I THOUGHT. I GUESS I WAS USED TO THE OLD WAY OF DOING MY TAXES ON TURBO TAX.
Written by a customer while visiting turbotax.intuit.com