Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,597 Reviews)
Rating breakdown 49,597 reviews
5 Stars
36,145
4 Stars
6,017
3 Stars
2,813
2 Stars
1,793
1 Star
2,829
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
1
Turbotax will Turbo Tax you.
on April 14, 2025
Posted by: TaxMebb
from Chicago area
This used to be free and reasonable, now turbo tax nickels and dimes you everytime and every chance it gets. Definitely not worth the money it costs now, $40 to take the payment from my return? Insane. I used to tell everyone to use TurboTax, now I will be telling everyone not to .
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
It’s changed but still good
on April 14, 2025
Posted by: Age333
It wasn’t as easy as it’s been the past couple of years but I was still able to file. It use to be free though so that sucks but its still very helpful and successful .
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax - Easy Peasy
on April 14, 2025
Posted by: IrishMike0369
from Lewes, Delaware
I could not file without Turbo Tax. I walks thru every aspect and I am comfortable that my return is correct.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy and self explanatory
on April 14, 2025
Posted by: EvonnN
from Pooler ga
I enjoy that there is always a question check box at the end of each section. It stays on one page and there isn't a lot of going back and fourth between pages to make sure you are answering correctly
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Overpriced
on April 14, 2025
Posted by: StarShow
from MS
Tired of paying taxes AND paying this platform an arm and a leg to file
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
HORRIBLE PAYMENT OPTIONS
on April 14, 2025
Posted by: CC FEES
Inconvenient payment options. Irrational credit card payment fees for Federal taxes owed.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
TurboTax Rocks
on April 14, 2025
Posted by: Petiak
Great service easy to use system but expensive. I would love to see this service a bit cheaper - compared to freetaxusa it is almost 50% higher
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Getting better and better
on April 14, 2025
Posted by: RMP25
Much cheaper and much less back and forth than the CPA I've been using the last few years. TurboTax has also improved greatly since the last time I used it.
Written by a customer while visiting turbotax.intuit.com