Customer reviews from turbotax.intuit.com
TurboTax - Online Premium 2025 - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.5
(43,488 Reviews)
Rating breakdown 43,488 reviews
5 Stars
32,396
4 Stars
5,060
3 Stars
2,271
2 Stars
1,433
1 Star
2,328
Customer Reviews for TurboTax - Online Premium 2025 - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
2
Was frustrated
on April 14, 2025
Posted by: tlc84
from Rochester, NY
It estimated 90 min and it took me almost 3 hours. Very frustrated it kept asking about a form I had never seen before, was finally able to delete but had to exit and google it. I also think its crazy you can buy software and submit taxes at half the cost than online. Was a rip off. I also had a code through my employer that I couldn't use because no place to enter.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Apparently 200 bucks means free
on April 14, 2025
Posted by: Turbotax is a scam 1
from Ur moms house
The add said it would be free..................... it was not.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is great
on April 14, 2025
Posted by: Blu Brown
from Converse Tx
Absolutely love TurboTax! Filing my taxes has never been easier or more stress-free. The step-by-step guidance is super clear, even for someone who isn't a tax expert. I especially appreciate how it checks for every possible deduction and credit—definitely helped me maximize my refund. The interface is clean, user-friendly, and even kind of fun to use. Plus, customer support was quick and helpful when I had a question. I've used it for the past few years and will definitely keep coming back. Five stars all the way!
Response from turbotax.intuit.comBy TurboTax Care Team, May 3, 2025
We're glad that you're happy with your tax refund outcome this tax season by using TurboTax! In case you're in need, did you know we offer multiple ways to get cash fast?
Apply for a Refund Advance with no fees attached. Absolutely $0 loan fees and 0% APR. Terms apply. Find out more here: https://turbotax.intuit.com/refund-advance/.
Or get your federal tax refund delivered 5 Days early guaranteed for a fee. Terms apply. Find out more here: https://turbotax.intuit.com/early-tax-refunds/.
Apply for a Refund Advance with no fees attached. Absolutely $0 loan fees and 0% APR. Terms apply. Find out more here: https://turbotax.intuit.com/refund-advance/.
Or get your federal tax refund delivered 5 Days early guaranteed for a fee. Terms apply. Find out more here: https://turbotax.intuit.com/early-tax-refunds/.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is fenomenal
on April 14, 2025
Posted by: Mmiguel6
from San Jose , california
It was so simple and easy ! Made my tax return easier to fill out
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
turbo tax is great
on April 14, 2025
Posted by: emmyluvsyou
from GEORGIA
thank you for answering the hard questions and making it simple to figure out tax jargon
Pros: My employment status changed this year, I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Too Solicitous
on April 14, 2025
Posted by: J2207Nicole
The service is too expensive and I don't like to repeat questions that I'm not interested in the other products.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Turbotax will Turbo Tax you.
on April 14, 2025
Posted by: TaxMebb
from Chicago area
This used to be free and reasonable, now turbo tax nickels and dimes you everytime and every chance it gets. Definitely not worth the money it costs now, $40 to take the payment from my return? Insane. I used to tell everyone to use TurboTax, now I will be telling everyone not to .
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
It’s changed but still good
on April 14, 2025
Posted by: Age333
It wasn’t as easy as it’s been the past couple of years but I was still able to file. It use to be free though so that sucks but its still very helpful and successful .
Written by a customer while visiting turbotax.intuit.com