Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,666 Reviews)
Rating breakdown 49,666 reviews
5 Stars
36,185
4 Stars
6,034
3 Stars
2,816
2 Stars
1,796
1 Star
2,835
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Another Turbo Tax year completed
on January 29, 2026
Posted by: knittercat
from Pennsylvania
Felt that it took longer this year, but I had additional items (RMD) to account for. Just glad it is finished. I always rely on Turbo Tax to walk me through the process.
Response from turbotax.intuit.comBy TurboTax Care Team, February 4, 2026
We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax makes filing taxes less stressful
on January 29, 2026
Posted by: GEL25
from Washington
Quick and easy. Always feel good once I receive the good to file message.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, February 4, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is awesome
on January 29, 2026
Posted by: Bailey99819
from Washington
Was helpful and made sure I got the bed return I could and made sure everything was correct and found me good tax breaks
Response from turbotax.intuit.comBy TurboTax Care Team, February 4, 2026
Thanks for sharing your great review with us! We're so glad that TurboTax was able to help you get a refund that you're happy with, and we look forward to helping you again next year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Love turbo tax
on January 29, 2026
Posted by: Booze1
from Florida
Did it without help. Confusing at first but easy to follow after you get started
Response from turbotax.intuit.comBy TurboTax Care Team, February 4, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great Job TT!
on January 29, 2026
Posted by: Jason7717
from TX
Great overall experience! Very User Friendly and Self Explanatory.
Response from turbotax.intuit.comBy TurboTax Care Team, February 4, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
You advertise free but nope not free!
on January 29, 2026
Posted by: dcarier
from florida
My only problem is you advertise ....do it for free! But then you add all these charges!
Free is free with no added charges. Next year, I will hopefully find a app that is free.
Free is free with no added charges. Next year, I will hopefully find a app that is free.
Response from turbotax.intuit.comBy TurboTax Care Team, February 4, 2026
Thanks for your feedback, and for choosing TurboTax to help with filing your taxes! We're pleased to hear that you had a good experience. We understand your concerns about the cost, and want you to know that we're constantly working to ensure our pricing reflects the value and support we aim to deliver.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome
on January 29, 2026
Posted by: Bearbryant1966
from Alabama
Very pleased at how quickly I could do my taxes. This is the very first time that I have gone from start to finish in under an hour. “Turbo Tax Is Da Bomb” the very best computer tax return service in the world.
Response from turbotax.intuit.comBy TurboTax Care Team, February 4, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Consistancy
on January 29, 2026
Posted by: RRFarr
from Nevada
always a great experience year after year that’s why I keep using
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, February 4, 2026
We genuinely appreciate that you continue to choose TurboTax. Thank you for being such a valued part of our community!
Written by a customer while visiting turbotax.intuit.com