Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,597 Reviews)
Rating breakdown 49,597 reviews
5 Stars
36,145
4 Stars
6,017
3 Stars
2,813
2 Stars
1,793
1 Star
2,829
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
1
Software had issues & never reset itself
on April 14, 2025
Posted by: Chas_585
from Illinois
The software kept freezing when I was adding my expenses for my business LLC. It said check my internet connection and try again but every other facet of the TurboTax filing was working & I had other working windows. Ultimately, I was never able to finish my business deductions and had to overpay my taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Time-saving and increasing accuracy
on April 14, 2025
Posted by: TaraCfromFL
from FL
I especially like how it imports your tax data from your W-2, 1099’s, etc electronically. It makes it so much easier to file taxes and confident that you didn’t make any data entry mistakes. This product makes even a moderately complex tax return able to be completed quickly. Highly recommend.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Terrible turbo Tax
on April 14, 2025
Posted by: DWil 2125
from Texas
Absolutely terrible. Feel now my return is smaller and smaller . Along with that I’m being charged 139 dollars when I’ve barely ever paid due to being military. Will not be returning ever.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Too Pricey
on April 14, 2025
Posted by: Gabgirl92
Helpful but costs too much despite my tax documents being fairly simple. Total charged was $215.18 including tax for a young childless, single filing apartment renter with not many assets... I'm not sure how the program forced me to use the Premier version. Not sure my tax needs really needed that version of turbotax. I guess the only extra forms I had were regarding HSA account/ high deductible health insurance plan, my student loan paid interest statement, and savings account interest statements. On a positive, it's an easy filing tax program to follow.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Taxes
on April 14, 2025
Posted by: Andy1604
from Alabama
Had some complications but I got some help and it was easy
Pros: I had a baby
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is easy to use
on April 14, 2025
Posted by: NPTX2024
from TX
Using Turbo Tax was easy to use. It step by step method was great.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome service
on April 14, 2025
Posted by: Dotty511427
from New York
Fast and easy use the system every year and it’s the best
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Quickbooks to TurboTax....Double Check!!!!
on April 14, 2025
Posted by: morganamy
from AZ
My info from Quickbooks was messed up when sent over, and it made my income negative 16,000. I didn't notice at first and thought I had a refund for a minute. The basic turbo tax that we still have to pay for should still be user friendly. This year I was able to get customer service without paying for it though, and everyone was very helpful. Giving money to Musk and to El Slavadoran prisons is awful enough as it is, it shouldn't be this hard
Written by a customer while visiting turbotax.intuit.com