Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,597 Reviews)
Rating breakdown 49,597 reviews
5 Stars
36,145
4 Stars
6,017
3 Stars
2,813
2 Stars
1,793
1 Star
2,829
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
1
Awful experience every year
on April 14, 2025
Posted by: Sammi2456789
Abysmal,every year it's awful and hard enough to navigate without the weird attempts at plugging in information based on previous years
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Easy Process
on April 14, 2025
Posted by: Jenda1210
from IL
Very easy to use however it was expensive and consumed my refund.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy to navigate!
on April 14, 2025
Posted by: Karen151
from Denton, Tx
Very thorough. Finished in a couple hours! Needed to file business and personal and it walked me though everything.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Probably My Last Year Using It
on April 14, 2025
Posted by: Bored with This
from Nunayobizness, Fl
Questions found by review were pointed out but not described nor was the data those errors pointed out asked for originally ... it only showed up in the review.... terrible! I think TT has gotten worse over the years actually; as a result I will seriously consider paying to have my taxes done for me next year.
Navigation is unintuitive and uploading of forms (e.g., K-1's is not possible) is underutilized.
Navigation is unintuitive and uploading of forms (e.g., K-1's is not possible) is underutilized.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Taxes are done
on April 14, 2025
Posted by: WDYC
Although it said it brought over last years, it did not. There were a lot of times that the information had to be reentered. It was okay but nothing special. It would be nice if it was easier to import last years information. I know it had it because some things were filled out. It was not cheap and did not give the option of just printing State
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
GREAT
on April 14, 2025
Posted by: KIMBERCLEMBER
from CALDWELL, ID
TURBO TAXES MAKES FILING TAXES VERY QUICK AND EASY
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
A must for Slow, Lazy and Last Minute People!
on April 14, 2025
Posted by: aiexjrom
from California
Doing my Taxes with Turbotax gets easier and easier!
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Turbo tax is over priced
on April 14, 2025
Posted by: sdellip1714
from Forest, VA
$250 bucks for the basic service is way too much. I'm going to file somewhere else next year.
Pros: I moved
Written by a customer while visiting turbotax.intuit.com