Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,645 Reviews)
Rating breakdown 49,645 reviews
5 Stars
36,174
4 Stars
6,026
3 Stars
2,814
2 Stars
1,795
1 Star
2,836
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Fast
on January 30, 2025
Posted by: Skidmark63
from Country Club Village, MO
It was fast and easy to use from beginning to end.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Good for the basics but some bugs
on January 30, 2025
Posted by: Grandpa Bob 2
from Shenandoah Valley
Overall I'm satisfied but I've been frustrated whenever I've had to stop a session to do something else and then returned to "where I stopped" only to find that I have to redo some of the things I had already completed. Also, on several occasions there was no clear way "go back" and so I had to exit and sign in again. For a program that has been around for years, I'm disappointed that these bugs have not been weeded out.
I do like that you save last years information and that signing in is easy and reliable. Also, it seemed easier to print my returns this year. Last year I either missed the initial prompt, or it wasn't there, and struggled to find it to print it after filing. I am elderly so perhaps many of these problems are due to an older brain. But hey, if you can make things easier for me, no one else will complain either!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
I'd recommend using Turbo Tax
on January 30, 2025
Posted by: SLRCM
from CT
Pretty easy to use. Used to be easier. I'll still use it next year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
turbotax is easy
on January 30, 2025
Posted by: princess royal
I always finish fast and accurately and get the help that I need when necessary
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
great
on January 30, 2025
Posted by: yeye15
Great and accurate haven't had any problems will recommend to anyone
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Awesome
on January 30, 2025
Posted by: Kayla597
Quick and easy however I didn't like the additional processing fee to pay by taking it out of your refund. Never seen that fee added before.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
easy taxes
on January 30, 2025
Posted by: blakethatoneguy
from hazen arkansas
easy fast easy to use could use a few more FAQ on a few products
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
5 great years with Turbotax!
on January 30, 2025
Posted by: Mizz1980
from Missouri
Helpful prompts, ease of use, accuracy! Fifth year using TurboTax, and still a super satisfied customer!
Pros: I moved
Written by a customer while visiting turbotax.intuit.com