Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,645 Reviews)
Rating breakdown 49,645 reviews
5 Stars
36,174
4 Stars
6,026
3 Stars
2,814
2 Stars
1,795
1 Star
2,836
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
1
turbo tax is false advertised
on January 30, 2025
Posted by: bek85
I paid with my debit card to avoid processing fees and was still charged
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
great
on January 30, 2025
Posted by: TJ 64
from Mo
It was good just took me a while it's been a few years since we used your product again
happy we did
happy we did
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Simple as always. Cost high and processing fees
on January 30, 2025
Posted by: AustinV
from Albuquerque
It was very simple to enter my information from various documents. I do however think its ridiculous that i have to pay a $40 fee just to pay turbotax fees with my tax return. Wish the cost for Turbo tax premium was less. Current cost is $99.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
meh
on January 30, 2025
Posted by: Jasive
from Omaha
Kind of expensive, and i was having issues a the end to e-file and there was no options that the website or AI was giving me to solve my problem. Super Frsutrating because i already paid and pretty much still have to go to the post office which is why i use turbo tax.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Processing fee is ridiculous!
on January 30, 2025
Posted by: Matthewreviewing
from South Dakota
The filing was quick and easy, the process was nice. The thing I feel could be improved is the processing fee when utilizing my refund to pay the other fees for use of service. $40.00 is a lot, I would have hoped that at the very most it would be $10.00
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is amazing!
on January 30, 2025
Posted by: EE2013
from Sherman, TX
I’ve used Turbo Tax for years! So easy and super fast!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
They make it simple
on January 30, 2025
Posted by: Jrm121687
from GA
Great experience easy fast and cheaper than all the other tax offices
Pros: My employment status changed this year, I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Anyone can use it!
on January 30, 2025
Posted by: KricketM
I love that it stores my last year information and guides me through the process, making it less stressful.
Written by a customer while visiting turbotax.intuit.com