Customer reviews from turbotax.intuit.com
TurboTax - Online Premium 2025 - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.5
(43,533 Reviews)
Rating breakdown 43,533 reviews
5 Stars
32,432
4 Stars
5,063
3 Stars
2,272
2 Stars
1,436
1 Star
2,330
Customer Reviews for TurboTax - Online Premium 2025 - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Turbo Tax Is Awesome
on April 14, 2025
Posted by: Francisco G
from North Carolina
It's so easy to file and fast with a step by step process it makes it so easy.
Pros: My employment status changed this year, I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome tax completion software!
on April 14, 2025
Posted by: Cool C7885
Turbo Tax is quick, accurate, and very helpful in the before during and after the filing process.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Clumsy and inefficient app
on April 14, 2025
Posted by: Iancr
from Baltimore, MD
Clumsy, keeps logging me out while I'm trying to get the numbers required to complete.my taxes, and when I log back in, I have to start all over, instead of just returning to the last screen
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
I Have No Mouth And I Must Scream
on April 14, 2025
Posted by: RyguySea
from NJ
I worked on my returns for 13 hours because I was unprepared for TurboTax rounding numbers before doing the math for my 8949 yada. I'm no taxpert. I eventually found answers on the Turbo Tax forum, so thank you to those who suffered and sought answers.
I may try a different tax service in the future :)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Useless
on April 14, 2025
Posted by: JAP71173
from Hawaii
Extremely hard to figure out! Keep getting an error saying it can't electronic file, have to print and send now. I only paid for this so i could electronically file. Useless!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Lobbying should be Illegal
on April 14, 2025
Posted by: Disgruntled_Citizen
from Chicago. IL
Terrible product from a terrible company that keeps lobbying to keep the tax code complicated to keep themselves in business.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbotax its great. But still needs work
on April 14, 2025
Posted by: Juangonza
from IL
Need more freedom in looking what you need to find so i wont be stressful but i was able to find what i was looking for wothout a helpline. Still i need to see more simplicity and freedom into looking into your own personal documents. Like a 1 click of everything you put in. Easy to access.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax Rocks
on April 14, 2025
Posted by: Matt30301
Excellent service, easy to prepare taxes, maximum refund
Response from turbotax.intuit.comBy TurboTax Care Team, May 3, 2025
We're glad that you're happy with your tax refund outcome this tax season by using TurboTax! In case you're in need, did you know we offer multiple ways to get cash fast?
Apply for a Refund Advance with no fees attached. Absolutely $0 loan fees and 0% APR. Terms apply. Find out more here: https://turbotax.intuit.com/refund-advance/.
Or get your federal tax refund delivered 5 Days early guaranteed for a fee. Terms apply. Find out more here: https://turbotax.intuit.com/early-tax-refunds/.
Apply for a Refund Advance with no fees attached. Absolutely $0 loan fees and 0% APR. Terms apply. Find out more here: https://turbotax.intuit.com/refund-advance/.
Or get your federal tax refund delivered 5 Days early guaranteed for a fee. Terms apply. Find out more here: https://turbotax.intuit.com/early-tax-refunds/.
Written by a customer while visiting turbotax.intuit.com