Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,597 Reviews)
Rating breakdown 49,597 reviews
5 Stars
36,145
4 Stars
6,017
3 Stars
2,813
2 Stars
1,793
1 Star
2,829
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
4
Turbotax its great. But still needs work
on April 14, 2025
Posted by: Juangonza
from IL
Need more freedom in looking what you need to find so i wont be stressful but i was able to find what i was looking for wothout a helpline. Still i need to see more simplicity and freedom into looking into your own personal documents. Like a 1 click of everything you put in. Easy to access.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax Rocks
on April 14, 2025
Posted by: Matt30301
Excellent service, easy to prepare taxes, maximum refund
Response from turbotax.intuit.comBy TurboTax Care Team, May 3, 2025
We're glad that you're happy with your tax refund outcome this tax season by using TurboTax! In case you're in need, did you know we offer multiple ways to get cash fast?
Apply for a Refund Advance with no fees attached. Absolutely $0 loan fees and 0% APR. Terms apply. Find out more here: https://turbotax.intuit.com/refund-advance/.
Or get your federal tax refund delivered 5 Days early guaranteed for a fee. Terms apply. Find out more here: https://turbotax.intuit.com/early-tax-refunds/.
Apply for a Refund Advance with no fees attached. Absolutely $0 loan fees and 0% APR. Terms apply. Find out more here: https://turbotax.intuit.com/refund-advance/.
Or get your federal tax refund delivered 5 Days early guaranteed for a fee. Terms apply. Find out more here: https://turbotax.intuit.com/early-tax-refunds/.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome
on April 14, 2025
Posted by: Keke4525
from Texas
Easy to use when you're doing your own Very helpful
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Multiple years of use
on April 14, 2025
Posted by: Anonymous
from Ohio
Been using turbo tax for years! Always easy to use!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Unhelpful and expensive
on April 14, 2025
Posted by: Nicetryfedboy
Unless you have the most basic tax situation. It seems that turbo tax attempts to make everything convoluted as possible & have to keep re-entering information. Additionally, it's gotten extremely expensive for the service it provides.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
It was great to do this myself
on April 14, 2025
Posted by: EdP610
from Illinois
Was just a couple hours. Less than I anticipated and did it from home.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
2024
on April 14, 2025
Posted by: Taxes8675309
from CA
Easy to use every time. Would highly recommend this to everyone
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Do not recommend for business owners
on April 14, 2025
Posted by: DisgruntledBizOwner
from Fort
I paid money but did all the work. I don’t even know what the money went towards. Took me eight hours to complete.
Pros: I moved
Written by a customer while visiting turbotax.intuit.com