Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,597 Reviews)
Rating breakdown 49,597 reviews
5 Stars
36,145
4 Stars
6,017
3 Stars
2,813
2 Stars
1,793
1 Star
2,829
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Great
on April 14, 2025
Posted by: working daily
Everything went well. will use again, just like every year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is great!
on April 14, 2025
Posted by: squirrely_1
from florida
Excellent service provided! I needed help and it was provided with kindness and patience ..
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax Is Awesome
on April 14, 2025
Posted by: Francisco G
from North Carolina
It's so easy to file and fast with a step by step process it makes it so easy.
Pros: My employment status changed this year, I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome tax completion software!
on April 14, 2025
Posted by: Cool C7885
Turbo Tax is quick, accurate, and very helpful in the before during and after the filing process.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Clumsy and inefficient app
on April 14, 2025
Posted by: Iancr
from Baltimore, MD
Clumsy, keeps logging me out while I'm trying to get the numbers required to complete.my taxes, and when I log back in, I have to start all over, instead of just returning to the last screen
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
I Have No Mouth And I Must Scream
on April 14, 2025
Posted by: RyguySea
from NJ
I worked on my returns for 13 hours because I was unprepared for TurboTax rounding numbers before doing the math for my 8949 yada. I'm no taxpert. I eventually found answers on the Turbo Tax forum, so thank you to those who suffered and sought answers.
I may try a different tax service in the future :)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Useless
on April 14, 2025
Posted by: JAP71173
from Hawaii
Extremely hard to figure out! Keep getting an error saying it can't electronic file, have to print and send now. I only paid for this so i could electronically file. Useless!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Lobbying should be Illegal
on April 14, 2025
Posted by: Disgruntled_Citizen
from Chicago. IL
Terrible product from a terrible company that keeps lobbying to keep the tax code complicated to keep themselves in business.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com