Customer reviews from turbotax.intuit.com
TurboTax - Online Premium 2025 - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.5
(43,548 Reviews)
Rating breakdown 43,548 reviews
5 Stars
32,445
4 Stars
5,064
3 Stars
2,272
2 Stars
1,436
1 Star
2,331
Customer Reviews for TurboTax - Online Premium 2025 - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
3
Not Impressed
on April 14, 2025
Posted by: dltj
from Louisiana
everything was okay until I tried to look at my return. It would not pull up a copy of my return. Also, I didn't use turbotax to do my state tax as it doesn't show my LASER'S retirement is not taxed by Louisiana.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Highly Recommended
on April 14, 2025
Posted by: Shrikrishna
from North Dakota
Simplified process. Quick and easy. Highly recommended for people who are filing taxes for the first time or who don’t want to spend too much time researching the correct way to file taxes. TurboTax filing is sefl explanatory and will also clear doubts if any.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Simple & Efficient
on April 14, 2025
Posted by: MZiggyL
First time efiing and it was a great step-by-step tool
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
great job
on April 14, 2025
Posted by: natalie42689
thank you for making it easy! im glad i was able to file on time i never wait this long but thankfully turbotax came through as always
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax Is Easy & Effective
on April 14, 2025
Posted by: Bre03sunshine
from Orlando, FL
This experience was easy, intuitive, thorough and helpful in maximizing my refund. I am loyal to TurboTax for my personal and business tax returns going forward. They are the best!
Response from turbotax.intuit.comBy TurboTax Care Team, April 27, 2025
We're glad that you're happy with your tax refund outcome this tax season by using TurboTax! In case you're in need, did you know we offer multiple ways to get cash fast?
Apply for a Refund Advance with no fees attached. Absolutely $0 loan fees and 0% APR. Terms apply. Find out more here: https://turbotax.intuit.com/refund-advance/.
Or get your federal tax refund delivered 5 Days early guaranteed for a fee. Terms apply. Find out more here: https://turbotax.intuit.com/early-tax-refunds/.
Apply for a Refund Advance with no fees attached. Absolutely $0 loan fees and 0% APR. Terms apply. Find out more here: https://turbotax.intuit.com/refund-advance/.
Or get your federal tax refund delivered 5 Days early guaranteed for a fee. Terms apply. Find out more here: https://turbotax.intuit.com/early-tax-refunds/.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy To Use
on April 14, 2025
Posted by: Bhw223
from Silver Spring, MD
Use it every year! Would recommend it to anyone who feels like they cannot process their own taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
good to go just like last year
on April 14, 2025
Posted by: LN1984
from Shawnee Mission KS
most things were easy and the help feature comes in handy.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
The software is glitching and they didn’t fix it
on April 14, 2025
Posted by: Rosivette
from Wisconsin
Had been doing my taxes with TT for more than 10 years and this year I had the worsts experience. There is a glitch in the system and instead of fixing it they want to put the number another way that is not the way the form say. So disappointed and totally unacceptable!
Written by a customer while visiting turbotax.intuit.com