I've used TurboTax for more than 15 years. Income taxes are straight forward and simple, but the program makes it as simple as answering a few questions. For people who have only one source of income and no extreme situations, it makes no sense to pay to have your taxes done. Log in, answer the questions, fill in the blank from the tax forms provided by employers and investment holders, and you're done. I'll continue to use TurboTax for the remainder of the time that I have to pay taxes.