Customer reviews from turbotax.intuit.com
TurboTax - Online Premium 2025 - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.5
(43,564 Reviews)
Rating breakdown 43,564 reviews
5 Stars
32,459
4 Stars
5,066
3 Stars
2,272
2 Stars
1,436
1 Star
2,331
Customer Reviews for TurboTax - Online Premium 2025 - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
1
TurboTax
on April 14, 2025
Posted by: Mike Mike bbb
Lots of bait and switches on fees.................
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Go to for easy returns
on April 14, 2025
Posted by: johnmo8
from Minnesota
Thorough and expedited process. There is no competitor.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Might be last time
on April 14, 2025
Posted by: Lolita M
from Maryland
I use to love turbo tax. Believe this is my 7-8th year using them. But this year the amount i was charged is ridiculous. So next year might go another route
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Self-employed beware!
on April 14, 2025
Posted by: JuanHongLo
from Hopkinsville, Ky.
Self-employment filing costs have skyrocketed. I will never use TurboTax again.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
TOO MANY/EXPENSIVE FEES!!!
on April 14, 2025
Posted by: 1seriouslybrokesinglemama
from Ohio
Software is great. However you took half my return for your fees. There are tax brackets for income. Why aren't there brackets for the fees to file with the government that taxes us down to the last pennies we have already??? I'll be doing my own taxes next year.
Pros: My employment status changed this year, I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Rip off -- stop lobbying to protect your profits
on April 14, 2025
Posted by: Jack Ripoff
from NY, NY
It's a rip off -- and they've spent millions of dollars lobbying Congress to preserve a system that garners them a profit for a process that should be free.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Did it again
on April 14, 2025
Posted by: Kathy0929
from Flirida
It was long not fun fun and taxes SUCK no matter what you use to do them. Wish it was worth it to me to pay some one to do them instead a pay more then I receive back
Pros: My employment status changed this year, I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
turbo
on April 14, 2025
Posted by: Reeder24
from Springdale AR
setting up the new id accounts took more time than i liked and made me nervous. questioned whether to trust the site
Written by a customer while visiting turbotax.intuit.com