Customer reviews from turbotax.intuit.com
TurboTax - Online Premium 2025 - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.5
(43,598 Reviews)
Rating breakdown 43,598 reviews
5 Stars
32,488
4 Stars
5,068
3 Stars
2,273
2 Stars
1,437
1 Star
2,332
Customer Reviews for TurboTax - Online Premium 2025 - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Insuring the best refund FOR SURE
on April 13, 2025
Posted by: BooToYouIDo
Thank God for TurboTax FOR REAL! I don't know what I'd do without it each year. Well, i suppose I would pay far tii much money to some old dude in a sweater vest with those weird leather elbow pads and hope for the best! I can pretty much guarantee that he would NOT be willing to spend a minimum of 40 minutes changing eveey number around and then back and then do it again and again and....you get my point! Just saying!
Response from turbotax.intuit.comBy TurboTax Care Team, April 27, 2025
Thanks for filing with TurboTax and sharing your feedback on this year’s tax filing experience.
We understand accessing funds quickly is important at tax time. Next tax season, you can skip the wait and apply for Refund Advance. $0 loan fees and 0% APR. Terms apply. Find out more here: https://turbotax.intuit.com/refund-advance/.
Or get your federal tax refund delivered 5 Days early guaranteed for a fee. Terms apply. Find out more here: https://turbotax.intuit.com/early-tax-refunds/
We understand accessing funds quickly is important at tax time. Next tax season, you can skip the wait and apply for Refund Advance. $0 loan fees and 0% APR. Terms apply. Find out more here: https://turbotax.intuit.com/refund-advance/.
Or get your federal tax refund delivered 5 Days early guaranteed for a fee. Terms apply. Find out more here: https://turbotax.intuit.com/early-tax-refunds/
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great Product
on April 13, 2025
Posted by: MMig331
from Palm Beach Florida
Great experience, its easier every year, finished my taxes in record time.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Easy tofile.
on April 13, 2025
Posted by: Kenlm
from GA
fairly easy to file, cost seems to be higher than expected.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
mehh it is what it is
on April 13, 2025
Posted by: mehh904
from FL
$40 charge for the option of paying intuit w/ my return
I would have just put in my card info but didn't notice the charge until literally the last 2 windows.
I would have just put in my card info but didn't notice the charge until literally the last 2 windows.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
VERY HELPFUL
on April 13, 2025
Posted by: CAMJANIC
from EL PASO
VERY HELPFUL...I WILL USE THIS PRODUCT AGAIN FOR NEXT YEAR.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Sneaky jerks
on April 13, 2025
Posted by: Forrest S
Turbotax is set up to be misleading and cause you to spend more money than you need or intend to. For example: when I finished the tax forms and was choosing a way to pay. It said I could pay the $40 to file with my federal return. When you select it, a $40 fee appears on your receipt. However, that $40 fee is actually an ADDITIONAL $40 fee to process your request that the other $40 be taken from your return so you think they're taking $40 but they actually take $80 if you select this option. It's always something like this with Turbotax
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
It’s a Snap
on April 13, 2025
Posted by: SLSK
from Southeastern PA
Easy and stress free way to file taxes. Use it every year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Simple and yet able to handle complexity!
on April 13, 2025
Posted by: Anonymous
Very easy to use and yet able to get into various complex scenarios of taxes.
Written by a customer while visiting turbotax.intuit.com