Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,597 Reviews)
Rating breakdown 49,597 reviews
5 Stars
36,145
4 Stars
6,017
3 Stars
2,813
2 Stars
1,793
1 Star
2,829
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
1
Convenient but Pricey
on April 13, 2025
Posted by: Shirleyy
This will be my last year filing through turbo tax. It's just getting too expensive for me.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
T tax Review
on April 13, 2025
Posted by: T tax user
I found it more difficult this year to get the answers I needed as I worked through the process. I have used TurboTax for years and prefer it to other options. I will continue to use TurboTax. I would like it to cost less since I am retired. I have to use one of the upgraded programs because of small tax investment.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Opaque, error-prone, can't see support docs
on April 13, 2025
Posted by: Mootto
from Massachusetts
Turbo tax won't let me review the attached documents--keeps telling me I have a 1099-MISC to edit. But I go to look at it and it has given me an error message for days. This ghost document doesn't seem to keep me from filing, but I wonder what else is wrong. It also is giving me a deduction I don't think I should have.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
worked perfect
on April 13, 2025
Posted by: wil p
worked perfect..... AGAIN!!!
Keep up the excellent work folks!
Keep up the excellent work folks!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Its good enough
on April 13, 2025
Posted by: Jacky22
from Delaware
It does the job. Does try to sell you a bunch of features you don't need and charges you unavoidable fees even though they advertise as a free service. Although it does make the entire proccess of filing taxes quite easy so its worth it if you're getting a refund.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
TurboTax 1099 Employee
on April 13, 2025
Posted by: BSho2592
from Amarillo, TX
It is not a easy to walk through a it used to be, in my opinion. It did not explain that we can no longer itemize, and it did not explain the standard mileage deduction as easily. Overall, I've always used turbotax since not being a dependent on someone else's return. It's priced very similarly to the CPAs in my area.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbo Tax Review
on April 13, 2025
Posted by: BrianW12
Quick and easy to complete full transaction with review and filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Money grab
on April 13, 2025
Posted by: Kristie13
At every turn, they try to upcharge you and every small thing you add costs more than a tax preparer charges.
Written by a customer while visiting turbotax.intuit.com