Customer reviews from turbotax.intuit.com
TurboTax - Online Premium 2025 - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.5 out of 5
4.5
(43,620 Reviews)
Open Ratings Snapshot
Rating breakdown 43,620 reviews
5 Stars
32,506
4 Stars
5,068
3 Stars
2,273
2 Stars
1,437
1 Star
2,336
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Customer Reviews for TurboTax - Online Premium 2025 - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
4 out of 5
4
OK
on April 13, 2025
Posted by: Dave35205
from Omaha NE
OK"………………………………………………………………………………………………………………………..
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
turbo tax is helpful
on April 13, 2025
Posted by: Channy bird
from Huntsville, AL
overall good. I wish that the asset/depreciation line had a titled section for depreciation. I spent 5 hours trying to figure out where to input the information!!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Awesome!!
on April 13, 2025
Posted by: Despadgett81
from South Carolina
Easy and reliable I have used for many years now. I do not plan on going with any other product.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2 out of 5
2
More Inconvenient and Risky this Year
on April 13, 2025
Posted by: InconvenientRiskyThisYear
from Ohio
Bought the personal computer version of TurboTax, but could not use because TurboTax no longer supported my operating system version. Could not update the operating system because my computer was no longer supported by the operating system company. Had to abandon the personal computer version of TurboTax.
Switched to the more expensive online version of TurboTax. TurboTax was unable to import data from my employer. TurboTax was only able to import partial year information from Vanguard. I had to enter the enter the remaining Vanguard data myself for a partial year. I have less confidence in the return because of all the manual typing.
TurboTax would not accept the actual data from my 1095-A form. I had to fill in 1095-A Part III column B with data from HealthCare.gov. I have less confidence in the return because I had to fill in data from a government website.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
Its a horrible tax system. TT makes it possible.
on April 13, 2025
Posted by: Downtrodden
I like the way data is stored because you will mess up along the way and need to resume witho0ut starting form the top
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Awesome
on April 13, 2025
Posted by: Jbimonte
Great all round experience with turbotax.fast and easy
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Awesome
on April 13, 2025
Posted by: Elvis03
Great experience I wouldn't hesitate to use it in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3 out of 5
3
Expensive
on April 13, 2025
Posted by: Expensive139
from Florida
I feel like every year i have to pay more for minimal issues. Always standard deductions and i know this. I think we should always start out with the lowest choice
Written by a customer while visiting turbotax.intuit.com
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