Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,597 Reviews)
Rating breakdown 49,597 reviews
5 Stars
36,145
4 Stars
6,017
3 Stars
2,813
2 Stars
1,793
1 Star
2,829
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Trusted Software
on April 13, 2025
Posted by: Ddldtdlecj
from Virginia Beach
Trustworthy software that is easy to use. 20 plus years and counting.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Pretty good experience with some caveats.
on April 13, 2025
Posted by: MoltoBene84
from Berwyn, IL
Automatic import of tax docs is very helpful, but a little confusing at times. Incomplete guidance on some sections and not a ton of clarity on special situations like down payment grant assistance. It's also too expensive to file using premium features.
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Does not comply with 529 maximum deductions in NY
on April 13, 2025
Posted by: JohnTS06
from Buffalo NY
AI help is terrible. Also, it does not comply with 529 Limit deduction in NY. Previously got audited for this and it still has not been fixed.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
N/A
on April 13, 2025
Posted by: BIG EEEEEEEEE
Makes it easy!
JUST SUBMITTED
WHY DID I AGREE TO REVIEW
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
OK
on April 13, 2025
Posted by: Dave35205
from Omaha NE
OK"………………………………………………………………………………………………………………………..
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
turbo tax is helpful
on April 13, 2025
Posted by: Channy bird
from Huntsville, AL
overall good. I wish that the asset/depreciation line had a titled section for depreciation. I spent 5 hours trying to figure out where to input the information!!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome!!
on April 13, 2025
Posted by: Despadgett81
from South Carolina
Easy and reliable I have used for many years now. I do not plan on going with any other product.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
More Inconvenient and Risky this Year
on April 13, 2025
Posted by: InconvenientRiskyThisYear
from Ohio
Bought the personal computer version of TurboTax, but could not use because TurboTax no longer supported my operating system version. Could not update the operating system because my computer was no longer supported by the operating system company. Had to abandon the personal computer version of TurboTax.
Switched to the more expensive online version of TurboTax. TurboTax was unable to import data from my employer. TurboTax was only able to import partial year information from Vanguard. I had to enter the enter the remaining Vanguard data myself for a partial year. I have less confidence in the return because of all the manual typing.
TurboTax would not accept the actual data from my 1095-A form. I had to fill in 1095-A Part III column B with data from HealthCare.gov. I have less confidence in the return because I had to fill in data from a government website.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com