Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,597 Reviews)
Rating breakdown 49,597 reviews
5 Stars
36,145
4 Stars
6,017
3 Stars
2,813
2 Stars
1,793
1 Star
2,829
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
1
Turbo Tax is a greedy!
on April 13, 2025
Posted by: hatecapitalism
This is the poopiest experience ever. Will not be using Turbo Tax ever again. Why do we have to pay 200 to file basic income taxes? The IRS already knows how much we owe, we should just get a check or make a payment. It is ludicrious that the only reason we can't is because of TurboTax and HnR Block who have big pockets to pay lobbyist to talk to congress folks so we keep the current system and line their pockets.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Turbo Lobbying
on April 13, 2025
Posted by: Howaboutgetbentmate
from Colorado
It is completely free to file your taxes, yet TurboTax and intuit spend millions and millions of dollars lobbying the government to make those avenues as difficult as possible to find. They have a sleek app but I’d sure hope so if they are spending that much to just keep taking the money out of our pockets on a mandatory expenditure like this
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Claimed to be the best price lol
on April 13, 2025
Posted by: AM971
Really expensive, not worth it. Will be filing with another provider next year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbotax makes them fantas-taxes.
on April 13, 2025
Posted by: Leahkay55
from Idaho
Love you Turbotax. Every year they make it easier to use. I have never had a problem with this program and foresee myself using it for the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Great Product Except When...
on April 13, 2025
Posted by: BostonBeaver
from Washington DC
Fantastic product but still falls short of five stars because it does not pickup all my 1099 information, requiring me to still go back and manually search for missing information turbo tax did not pickup when the document transferred. Anything having to do with foreign investments or foreign taxes paid also remains a nightmare - turbo tax is nearly useless for this, as the user to often has to go back to hard copies to enter information not picked up from the bank docs electronically. Its Deductible is a wonderful product as well but still seems to be the unwanted stepchild at Intuit, integration into Turbo Tax since the decision was made to keep it alive has been poor, it is often very difficult to find how you download the charitable donations from ItsDedutible into Turbo Tax.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax was thorough and informative and simple
on April 13, 2025
Posted by: Shea69
from Louisiana
I love it
It made filling my taxes so easy and I wouldn't it any other way
It made filling my taxes so easy and I wouldn't it any other way
Pros: My employment status changed this year, I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Don't believe the hype!
on April 13, 2025
Posted by: Sierra_Lady
from Santa Cruz, CA
Horrible! Just too many glitchy things - like the upload of digital photos did not even putting the information in the right box. Explanations, especially about the things that need fixing, are weak. Also, I could not even see the returns before I sent them out electronically!! That is so wrong that it doesn't pop up correctly in Safari. I will not want to use this software next year. And the estimate that it would take less than 2 hours was off by about 10 hours. Also, the Turbo Tax little annoying animation pop-up claimed they saved me money by itemizing - that wasn't the software that did all the work, that was *me* entering all my deductions.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
So much quicker!
on April 13, 2025
Posted by: SuzanneLovesGreen
from Kansas
I use Turbo tax every year. I love that it keeps my info from last year! Turbo tax has taken my complicated tax preparation down from 3 days to 3 hours!
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com