Customer reviews from turbotax.intuit.com
TurboTax - Online Premium 2025 - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.5
(43,630 Reviews)
Rating breakdown 43,630 reviews
5 Stars
32,515
4 Stars
5,069
3 Stars
2,273
2 Stars
1,437
1 Star
2,336
Customer Reviews for TurboTax - Online Premium 2025 - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
1
TurboTax left me feeling stressed and unprepared
on April 12, 2025
Posted by: CBM7
from New Jersey
I had a very stressful experience with TurboTax this year. The system keep refreshing and loading slowly. I checked my WiFi and internet speed, which was okay on my end. My returns were rejected for not putting in my 1095-A. I was not prompted to do the first time. I was only asked if I had insurance or not. Putting in this information changed my federal return from $54 to $1,500+, which was a shock.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Very easy
on April 12, 2025
Posted by: Thanks4theservice
from Las Vegas, NV
Love Turbo Tax. I appreciate the ease of use and thorough review.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Just get a CPA
on April 12, 2025
Posted by: MD87Bx
from Bronx, NY
You're better off with a CPA. It's a fine product and if your taxes are straight forward and easy, no damage in using it. But it's not great and it's much better to work with an expert.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax
on April 12, 2025
Posted by: Arisa a
The process was very fluid and easy to understand. Help is well provided where needed and one is sure to be satisfied. Thanks a lot for the help.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbo Tax makes filing easy
on April 12, 2025
Posted by: kjb3243
from NC
Turbo tax is a great product and makes filing taxes so much easier. I took off a star because of the unclear pricing and aggressive pushing to upgrade.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is great
on April 12, 2025
Posted by: kclarke1971
Outstanding product and service. Been using TurboTax product for many years now. Fast and easy process.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbotax is awesome
on April 12, 2025
Posted by: Vicproduct
from queens
It was great to use the turbotax system. Taxes are completed
Pros: I bought or sold investments, I had a baby
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Last minute charges for $139.00 total scam.
on April 12, 2025
Posted by: VarulfurLou
Totally scams you at the end and charges you $139.00....I feel like they literally have to find any reason to charge you something...will be going with a tax person next year.
Written by a customer while visiting turbotax.intuit.com